It was very easy from setting the appointment to drop off.... Thank you
10/13/2021
Martin P. VERIFIED CUSTOMER
Last Friday I spoke on the phone with Christian. Asked him how much is transmission fluid exchange on my car. He told me it is $ 289.95. This morning I wanted to use a coupon that I got by e mail. Danielle told me that the price Christian gave me is already discounted and the coupon cannot be used. Christian never told me that the price is after discount, and I thought the coupon can be used. I'm confused. It takes me 45 mins to get to your dealership. The transmission fluid exchange was not done for different reasons.
10/12/2021
Rod L. VERIFIED CUSTOMER
K
10/11/2021
Rara W. VERIFIED CUSTOMER
Great service, thank you Danielle
10/11/2021
Hank D. VERIFIED CUSTOMER
Christian and the service manager both were very helpful.
10/9/2021
Kate C. VERIFIED CUSTOMER
Christian and Dalton were great!
10/8/2021
Janet H. VERIFIED CUSTOMER
Thank you for taking care of your customers.
10/8/2021
Joanne P. VERIFIED CUSTOMER
Christian has been very helpful, and I can't really complain about the service, I'm just very unhappy that I have to drive a rental for over a month
that I'm not comfortable or happy with. Christian however has been kind, helpful, and patient.
10/8/2021
Robert T. VERIFIED CUSTOMER
Your team very professional, prompt, curtious, had a fantastic experience. Thank You
10/7/2021
James C. VERIFIED CUSTOMER
As usual, great experience from scheduling an appointment, easy check in, constant communications and updates. Excellent service reasonable charges.
10/6/2021
Charlotte W. VERIFIED CUSTOMER
Politeness & were very accommodating. I always appreciate your taking care of my needs so quickly.
10/2/2021
Josh K. VERIFIED CUSTOMER
Great fast work excellent customer service overall satisfied 100%
10/1/2021
Collin B. VERIFIED CUSTOMER
Great service!
10/1/2021
Mary W. VERIFIED CUSTOMER
Love the car...
9/30/2021
Arthur M. VERIFIED CUSTOMER
Danielle and Thomas do a great job meeting guests needs. It is a pleasure working with them.
9/29/2021
Eddie C. VERIFIED CUSTOMER
Danielle is the best!!! Superb, amazing, exemplary customer service. She really made me feel at ease and explained everything and answered all of my questions. Awesome employee!
9/29/2021
Jo Ann. VERIFIED CUSTOMER
He was kind
9/28/2021
John E. VERIFIED CUSTOMER
It's always fun to see how people from different areas treat ya. Danielle was superb, and she had the appearance of enjoying her job. Maybe it's living in Florida and the pay is better, regardless everyone seemed very friendly and respectful. So yes I'll come back to this dealer before I go to Naples VW!!
9/28/2021
Karen C. VERIFIED CUSTOMER
Very satisfied with my visit and service today. Great communication and very professional.
9/28/2021
Malcolm M. VERIFIED CUSTOMER
I was charged by Christian for a repair on a car that I had purchased only a week before. On the purchase order there was a charge of almost $900 for dealer prep. I would think that this car being a certified used car that I had only put 40 miles on that they would have waived the $50 deductible but he did not I went to the sales staff and they agreed to refund me the the $50 I had to pay.