Michael was very accommodating and professional. You are fortunate to have a serving manager who is able to adhere to company policy and keep the best interest of the client in mind. Very pleased.
Michael went above and beyond. I've been extremely busy and wasn't able to get my car after service and he made it a point to have it dropped off at my house for me. Thanks a ton.
4/10/2023
Tim D. VERIFIED CUSTOMER
My experience was awful. Please see email I sent Jayce Oliver has a copy. He stated he would share it with you. I wouldn’t recommend anyone to your dealership.
4/10/2023
Christine T. VERIFIED CUSTOMER
Great service!
4/8/2023
Pamela G. VERIFIED CUSTOMER
I have been getting my car serviced at Pt Char VW since 2016. The service department has improved 1000% since Norm Reeves took over. I give it 10 stars now.
4/8/2023
Ashley R. VERIFIED CUSTOMER
Chas was great! I was in and out with no concerns. They answered my questions and ensured to go over all inspection points with me. I’m thankful to have a great dealership!
4/8/2023
Karen R. VERIFIED CUSTOMER
I already stated this in a review on email. It took a little time and work to get to the bottom of the problem w my car. It took a couple times evaluating and working on the problem w my clutch/shifter/trans. I am so grateful to Mike Guiros’ help and determination to get to the bottom of the problem and get it totally corrected and safe to drive. He went out of his way to help and test drive it. I greatly appreciate his determination to excellent service and safety on my vehicle.
4/7/2023
Yuly G. VERIFIED CUSTOMER
We are very happy with the service Michael is gentleman he was very helpful
4/7/2023
Elissa M. VERIFIED CUSTOMER
This was my first visit to your service department. I felt well taken care of by both Chas, and Michael. Thank you for a pleasant experience.
4/7/2023
Tyler M. VERIFIED CUSTOMER
Chas is awesome
4/6/2023
Christopher B. VERIFIED CUSTOMER
Your team did a great job on my car and I thank them for their service.
4/6/2023
Susan H. VERIFIED CUSTOMER
Wait was 4hours due to staffing issues I was told on arrival 2 1/2 hours
4/6/2023
Betty-Ann S. VERIFIED CUSTOMER
Michael is great to work with- pleasant, patient and so nice! Michael really explained what is really going on with my car and didn’t make me feel like he had to dummy it down for me. I would certainly work with him again and recommend him to fellow VW owners!