I truly appreciate Tony’s help on correcting the problems I had discovered (as well as Artie).The job is well done. Thank you.
P.S.Please thank Artie for me.Take care.
6/29/2021
Luis A. VERIFIED CUSTOMER
Daniel was very polite and helpful he was able to fixed my problem right away thank you Daniel for your help very appreciate
6/29/2021
Joel A. VERIFIED CUSTOMER
Mi exploeerer siguió con el mismos problema de la cámara de reversa que se pone azul aún no está solucionado mi problema
6/28/2021
Marc S. VERIFIED CUSTOMER
Tim was awesome!
He received our truck from my son and handled the whole process very well.
Thx,
Marc
6/28/2021
Martha G. VERIFIED CUSTOMER
Just thank you for the service.
6/28/2021
Paduch P. VERIFIED CUSTOMER
outstanding service at the desk
6/27/2021
Mary M. VERIFIED CUSTOMER
My service manager is Rafael Gonzalez but he was on r & r. I’m always skeptical because sometimes I’ve waited to be contacted by a service manager while waiting in my vehicle until Rafael can a long and change my perception. Ivan approached my vehicle with a smile and a “What can I do for you today”? I felt like I was cheating on Rafael ???? Ivan found a battery issue and I got the recommended services. I didn’t plan on spending over $500.00 for this visit, but Ivan told me what was wrong. I didn’t feel like I was being cheated and he was great!!! I feel like I was given options with Ivan coming to my window ????
6/27/2021
Cesar F. VERIFIED CUSTOMER
He was awesome. Great job.
6/27/2021
Emilio M. VERIFIED CUSTOMER
Timid the best and so glad we were able to wish him a happy birthday on Friday!!!
6/27/2021
Moyna C. VERIFIED CUSTOMER
Ivan was very kind and helpful as well as the other service men.
I truly appreciate the help and assistance I received when I brought my vehicle in the service department. I am so Happy to be apart of a great team at Norm Reed Lincoln
6/27/2021
Lori Y. VERIFIED CUSTOMER
Ivan is simply the best.
6/27/2021
Bonnie L. VERIFIED CUSTOMER
Thank you..Always treated nice, and great job done in my car.
6/27/2021
Erika B. VERIFIED CUSTOMER
Ivan was optimistic and adaptable to my needs to include thinking ahead which lean in to being proactive.
6/26/2021
Milton C. VERIFIED CUSTOMER
Tim was great! Awesome customer service!! However Fords call center is terrible. Your call center does not relay messages including your financial manager and general manager. Till this day I have not received a call back concerning my issue. It shows no one cares! Thank you!
6/26/2021
Luis D. VERIFIED CUSTOMER
Very satisfied with the attention and service provided. Thank you very much.
6/26/2021
Eduardo B. VERIFIED CUSTOMER
Tony is a great guy, thank you For the help hw provide to me