Everything about my experience was excellent! Thank you all so much
8/12/2020
Rick C. VERIFIED CUSTOMER
Larry Carroll and James Shelton we’re both very helpful and professional. Parts had to be ordered for my vette, Larry didn’t hesitate to give me a loaner. Part of the problem was a short in my electrical system, James took the time hunt it down and fix the problem. I would highly recommend TEAM , and in particular Larry and James.
8/12/2020
Alicia P. VERIFIED CUSTOMER
Fast service and not pushy. Very honest.
8/10/2020
Lee T. VERIFIED CUSTOMER
It just took to long to get done. I could not go back and talk to anyone in the back.
8/7/2020
Billy R. VERIFIED CUSTOMER
Great place to deal with!!! Fast and Great Service!!!
8/6/2020
Tony T. VERIFIED CUSTOMER
Sales lady was awesome.
8/6/2020
Crystal P. VERIFIED CUSTOMER
First I'll start by saying Brad and Vickie were great! But that's the best thing I have to say about my experience with my Team Chevrolet experience.
Took 2 hours to change the oil, rotate the tires and do 2 recalls. Then my check engine light was on. My car had grease on the console and the seat, mind you I have cream color interior. Then I get home and I have 3 scratches on my driver's door, that were not there before I went. Totally unacceptable!! Horrible experience.
8/6/2020
David H. VERIFIED CUSTOMER
Larry was helpful until it was determined that my truck needed tires and I did not want to purchase them from the service dept.
For the rest of my time in the waiting area the customer service from Larry and the other service employees was beyond poor, I along with other customers were ignored. I will not be back.
8/5/2020
George W. VERIFIED CUSTOMER
Brad Wilson and his repairman did an excellent job repairing my vehicle in a very quick and prompt time I will deathly return to them in the future when needed thank you
8/5/2020
John B. VERIFIED CUSTOMER
Great service. Prompt attention and masks!
8/4/2020
Kent W. VERIFIED CUSTOMER
Tires rotated but were not refilled to 35 lbs per manual. Usually at the Cadillac Dealer the car is vacuumed to make it nice for the owner. You are not a Cadillac dealer are you other than that it was a good experience with the people I met.
8/4/2020
Dan O. VERIFIED CUSTOMER
Good first experience with your service department.
Dan
7/31/2020
Kimberly W. VERIFIED CUSTOMER
You all did a great job
7/31/2020
Sally B. VERIFIED CUSTOMER
Someone letting me know that there might still be air in the coolant lines that would be equalizing the next day or so after picking up my car would have saved me worrying something major was wrong again.
Other than that, I’m happy with the service provided!
7/29/2020
Elizabeth L. VERIFIED CUSTOMER
The transmission stills slams into first gear when downshifting. Nobody fixed the door unlock issue. I had to read the manual and Google it to figure out how to fix it. It was simple and easy and something the salespeople should have known how to do, especially the sales manager. The two sales guys I had were both new so I could understand them not k knowing yet, but any supervisor should have learned this by now.
7/27/2020
Adam B. VERIFIED CUSTOMER
Larry went over and beyond in his service to help me and get my car fixed.
7/25/2020
William H. VERIFIED CUSTOMER
Great service
7/23/2020
Joetta S. VERIFIED CUSTOMER
You folks made me so very hapoy
7/21/2020
Kipley M. VERIFIED CUSTOMER
Very impressed with the service, much better than it was in the past. Thank You, Kip McBride
7/18/2020
Rob G. VERIFIED CUSTOMER
Brad was EXTREMELY helpful! He diagnosed my problem over the phone and I was in and out within an hour.