I’m not sure why I’m receiving messages about service with Hunter Fleming. I haven’t had my vehicle serviced in over 2 months; July 2020. My vehicle was last serviced, to my knowledge, with technician Grayson.
9/11/2020
Cutrice S. VERIFIED CUSTOMER
Will more then likely be going back to orland bmw
9/10/2020
Luis R. VERIFIED CUSTOMER
He,Fleming,goes out of the way to satisfy customers.
9/3/2020
Loreli B. VERIFIED CUSTOMER
Hunter was very professional and ensured I was informed of everything that was going on with my vehicle.
9/2/2020
David H. VERIFIED CUSTOMER
Went for an oil change. Got home and noticed oil leaking all over my driveway and garage. Something was not done correctly. Now I have to go back first thing Monday morning and deal with it. Hard to see how an oil change is not done right. It’s like the drain plug was not put back in. I am frustrated.
8/30/2020
Millicent N. VERIFIED CUSTOMER
He was Very nice and welcoming. Went out of his way to explain everything to me about what was wrong with the car. Very very satisfied with the service he provided to me.
8/30/2020
Jolynn G. VERIFIED CUSTOMER
Everything was explained correctly and done right
8/29/2020
Latunja W. VERIFIED CUSTOMER
The problem was not addressed.
8/25/2020
Thomas M. VERIFIED CUSTOMER
Great service
8/20/2020
Rodrigo R. VERIFIED CUSTOMER
Hunter answered all of my questions. He’s good at his job.
8/18/2020
Rodrigo R. VERIFIED CUSTOMER
I scheduled my appointment on a Sunday for the following Thursday. I arrived and was told my brake pads weren’t in stock. Unacceptable. Parts should have been verified and my appointment should have been rescheduled once arrival of pads was confirmed.
I wasted an entire day because parts weren’t verified to be in stock.
8/17/2020
Dominique H. VERIFIED CUSTOMER
The ladies at the service desk were great but I could tell there is such disorganization within the service department. Granted everyone is friendly, there is a lack of communication and efficiency. I have waited over an hour to pick up my vehicle in service patiently and when I inquired about my vehicle to one of the ladies at the service desk, she looked at me as if she was surprised I was still there...that was my same thought. I was called in the morning about my vehicle being ready for pickup, responses via text that I didn’t get off work until 4p yet my car was still not ready (“lost key” was overheard more than once). Hence one portion of my observation of disorganization and lack of communication. Thanks.
8/15/2020
Russell G. VERIFIED CUSTOMER
Hunter did a great job explaining the work that needed to be done. Kept me informed during the entire process
8/15/2020
Harun Z. VERIFIED CUSTOMER
Great Service!!!
8/15/2020
Michael L. VERIFIED CUSTOMER
I have been working my car really hard; gardening, carrying plants and garden tools, as well as taking my dog for trips to the farm as well as to his herding lessons. The inside of the car was a mess. I told Calvin to not bother with cleaning the inside.
When I got back to my car it was sparkling clean inside and out!
Thanks, Calvin!
Michael L
8/13/2020
Herman B. VERIFIED CUSTOMER
Always great service and work on my vehicle is completed correctly.
8/12/2020
Donald L. VERIFIED CUSTOMER
Calvin was great!
8/11/2020
Latunja W. VERIFIED CUSTOMER
The truck drives very differently. Had to send it back. No communication in terms of when it was completed in spite of several texts to the service manager. Warranty information was not honored.
8/8/2020
Willie S. VERIFIED CUSTOMER
Hunter was courteous and kept me well informed on the status of my vehicle. He is a great addition to the service team!