I’ve brought my 2017 Honda Civic to the service center 7 times for the same reason. Each time, they call me telling me my car is ready and fixed. Then about 200 feet out of the dealership, my car is still broken and my car breaks down in the middle of the road. That’s not including the multiple times my car has broken down on the road and even the highway! You are putting a customer in great danger, yet your mechanics look the other way. The current service manager obviously not educated in the field, the sales manager lied to me about many things during this visit as well. I will be contacting the attorney general and the Nassau county communal affairs to file a claim and a lawsuit.
7/18/2020
Helen K. VERIFIED CUSTOMER
Mike was great.
7/18/2020
Khwaja H. VERIFIED CUSTOMER
Over charged
7/18/2020
Stephen R. VERIFIED CUSTOMER
He kept us informed via text.
7/18/2020
Wissam K. VERIFIED CUSTOMER
The car was left several days to fix a problem with the horn that stopped working. We picked up the car after telling us the problem was fixed, but when we tried the horn it still did not work ...
7/18/2020
John R. VERIFIED CUSTOMER
Job well done
7/18/2020
Sharon P. VERIFIED CUSTOMER
Great mechanic & great customer service, Mike
More Power to your Service Department.
7/17/2020
Zengrong S. VERIFIED CUSTOMER
Jeffrey is outstanding! He always stay on top of everything and very nice.
7/17/2020
Ivan B. VERIFIED CUSTOMER
I went there to have 2 problems fixed. One was about the weatherstripping coming off the passenger door, one had to be ordered to be fixed, which I have no problem with. The second problem was about the driver’s side rear seat folding release latch in the trunk came off and was dangling off the place it was attached to but it was never looked into or fixed. The car was there for 4 hours and it wasn’t even looked at, that I have a problem with. I’m hoping the next time I go there to have my weatherstripping fixed, the second issue will be taken care of also.
7/17/2020
Peggy G. VERIFIED CUSTOMER
I am the father in low of Mrs.PeggyI am the one that brings the car to change the oil I Drive the car more then her I am happy with the job but every time u make higher price from 45.00 $ you went to 65$’and up there is some job has to be done but I thing I can’t agree with the extra higher expenses TY.for sending for the comment if u have any question please call ****-****-xxxx my name is Garo Nakashian....
7/17/2020
Michell B. VERIFIED CUSTOMER
Excellent service. Jeffrey was able to clearly explain the problem with the vehicle and he work expeditiously to order the parts.
7/16/2020
Brian A. VERIFIED CUSTOMER
Should be a lot more upfront and honest about what the price of service will be. Was quoted $400.00 LESS than what’s I was charged for a routine 50,000 maintenance,
7/16/2020
Jack L. VERIFIED CUSTOMER
I called multiple times since last Friday with a question on my bill. Still awaiting response
7/16/2020
Ethel E. VERIFIED CUSTOMER
Always pleasant people when you check in. Trust in the fact that repairs will be done right. If something needs to be done you are approached first. Wouldn’t go anywhere else.
7/16/2020
Gurpreet . VERIFIED CUSTOMER
All over excellent
7/16/2020
Shilpa P. VERIFIED CUSTOMER
Michael was great, I scheduled an appointment online for 3:15. Even though it was after your cutoff time he took me in and got the service done. I appreciated his friendly and courteous manner.