Cristal extremely helpful and does an expemplerary job with all aspects of customer service
12/19/2020
Peter C. VERIFIED CUSTOMER
Courteous service, realistic time estimate, honest opinions. Thanks
12/19/2020
John F. VERIFIED CUSTOMER
Cristal was very helpful and accommodated my request for no-contact drop off and pickup.
12/18/2020
Albert A. VERIFIED CUSTOMER
Quick lane has been rounding my lug nuts. Was told to get new ones after only 40k miles. I know it’s Quicklane, because I’ve never been anywhere else. Come on. Get the correct sized socket!
12/18/2020
Marcella M. VERIFIED CUSTOMER
Was very happy with the service I received.
12/18/2020
Paul E. VERIFIED CUSTOMER
Dominic provided prompt and professional service. We look forward to receiving the survey.
12/18/2020
Kevin G. VERIFIED CUSTOMER
No comments
12/18/2020
Felicia L. VERIFIED CUSTOMER
John was very professional and friendly! Excellent customer service thank you
12/17/2020
Ronnie R. VERIFIED CUSTOMER
Good job forever grateful
12/17/2020
Sheila E. VERIFIED CUSTOMER
The service was friendly and efficient. Capitol Ford’s service team are real pros. I also appreciated the shuttle service that took me home & picked me up since my repair was a full day job.
12/16/2020
Larry C. VERIFIED CUSTOMER
Friendly and efficient service
12/16/2020
Hilda B. VERIFIED CUSTOMER
Facility was clean, the services performed on the vehicle were explained to me and the staff were professional,
12/16/2020
Jeffrey G. VERIFIED CUSTOMER
I've been back three times. Your Quick Lane is the service that I should have gotten the first time. They have aired up the tires and re-balanced all four new tires to get rid of the terrible vibration that your service left me with. The oil that has been leaking onto my driveway since the day you changed the oil and filter, has been diagnosed by Quick Lane. The oil is squirting out around the crank seal. I can't afford a fifth or sixth trip to Santa Fe right now. I got the seal repaired at my local shop, and would appreciate Capital Ford Service Department helping me out with future service, at your Quick Lane. The service from your regular department is costing me double in time and money.
12/16/2020
Cruz V. VERIFIED CUSTOMER
Im happy if what you guys did
12/16/2020
Dessa M. VERIFIED CUSTOMER
Always a good job at Ford. Thank u
12/15/2020
Micheal A. VERIFIED CUSTOMER
Thank you!!
12/13/2020
Michael L. VERIFIED CUSTOMER
Awesome service
12/12/2020
Shannon L. VERIFIED CUSTOMER
Simon was good with working around my schedule and was friendly.