Wow what an amazing experience! Courtney in service I owe you one! Thank you for organizing the service of my 2019 F250 6.7. I greatly appreciated the courtesy pickup and drop off of my truck during my work day! Great job to the entire team at Capital Ford what an outstanding group of people! Thank you!!
6/9/2023
Charles S. VERIFIED CUSTOMER
Great job
6/8/2023
Shawna M. VERIFIED CUSTOMER
Joe quoted me a discount rate on the diagnostic of $125. Steve, the manager faked to honor that amount. He charged me $129.99. It was the principal of not honoring the companies word.
Furthermore, I didn’t receive an itemized diagnostic sheet, only a print out of what was worked on. Then, I was told I had to talk to Steve who left for the day.
Lastly, I was told I had no coolant because of a crack that was connected to the engine. My car was returned with no antifreeze and I had to ask for them to put antifreeze in my car.
6/8/2023
Rulan A. VERIFIED CUSTOMER
It was a very good day today with the entire staff!!!!
6/8/2023
Jerome M. VERIFIED CUSTOMER
Cory was outstanding in taking care of my ride. I will always be appreciative of the service given to me today. Thanks for getting me back on the road home!!!.
6/8/2023
Tim H. VERIFIED CUSTOMER
Awesome on the spot service! I came in with a minor issue and needed help. Courtney and the team came to the rescue and dealt with my issue while I waited. Resolved the problem 100% and it was less expensive than three other shops! I can’t that the Capital Ford team enough! They will be my first choice for service every time!!
6/6/2023
Herbert H. VERIFIED CUSTOMER
I had taken my car to two different Service shop neither one to figure out the issue they kept my car for three days each could not find a problem capital city for found the problem in less than 30 minutes thank you
6/5/2023
John H. VERIFIED CUSTOMER
Excellent service. Thank you!
6/3/2023
Dylan S. VERIFIED CUSTOMER
I really appreciated you guys helping to fix my car for the recall that I had.
6/3/2023
Julie S. VERIFIED CUSTOMER
I really like the Capitol City dealsership Service Center. The people are kind, friendly, knowledgeable, and easy to talk to. I always have a good experience here.
6/2/2023
Melvin H. VERIFIED CUSTOMER
Courtney was very professional and gave me great service very professional on your team
6/2/2023
Bruce Z. VERIFIED CUSTOMER
Good job!
6/2/2023
T.Craig T. VERIFIED CUSTOMER
Thank him for everything!
6/1/2023
Bruce W. VERIFIED CUSTOMER
Great service will be back again.
6/1/2023
Anita D. VERIFIED CUSTOMER
Cory provided excellent service.
6/1/2023
Reno F. VERIFIED CUSTOMER
Cory takes good care of me and my cars.
5/31/2023
Charlie M. VERIFIED CUSTOMER
Cory is the best!
5/31/2023
Kenneth L. VERIFIED CUSTOMER
Very good
5/30/2023
Ronald M. VERIFIED CUSTOMER
Another Great experience with Capital City Ford Service and Representative Cory.
5/30/2023
Tammy B. VERIFIED CUSTOMER
My car has not been hooking up to my cell phone. It was brought to my attention by someone that it’s probably the microphone in the car not picking up my voice controls. I asked for it to be looked at to be fixed and it was not. I am not sure who fixes this, but it has been a complete problem for my safety while driving and using phone.