I was upset because I was bringing my vehicle in for a repeat visit for the same issue. Earl, the service advisor said and did all the right things to calm me down and restore my faith in the service department
1/13/2024
Mary K. VERIFIED CUSTOMER
great communication with courtney always does a great job
1/11/2024
Sandra E. VERIFIED CUSTOMER
I was very pleased with service; especially, him notifying we of another report I needed. Wish I had taken his advice on repair. Thought my husband could make repair since only involved changing a bulb. He couldn’t get the bulb out so needless to say I had to make another trip today for that repair. The repair was done efficiently and immediately which allowed me to do scheduled activities. I was very pleased with Earl on both of my repairs.
1/9/2024
Executive Management. VERIFIED CUSTOMER
Prompt attention, good customer service
1/7/2024
Rob E. VERIFIED CUSTOMER
Great customer service
1/6/2024
Mary K. VERIFIED CUSTOMER
thanks for fixing my tires
1/6/2024
Roy S. VERIFIED CUSTOMER
Good job as usual
1/4/2024
Shannon A. VERIFIED CUSTOMER
The gentleman was super nice and it was quick and easy dropping off and picking up. Thank you Ford!
1/4/2024
Richard A. VERIFIED CUSTOMER
Didnt update me. Had to figure out my self.
12/29/2023
Clayton E. VERIFIED CUSTOMER
They were welcoming of my dog that was with me that morning. They did everything I expected them to do, in a timely manner. I will be back if I am in this area when my next service appt comes up, as I travel, so sometimes it is done at the closest Ford near me. Everyone had a smile on their face and it was very early in the morning. Great experience. ????
12/28/2023
Robert Haines. VERIFIED CUSTOMER
Courtney is always nice , super helpful and reliable when I take my work truck to Capitol city.
12/28/2023
Carolyn B. VERIFIED CUSTOMER
I needed to have an oil change done and I was gotten in immediately and I was there no more than 3540 minutes at the most fantastic job greatly appreciate it
12/28/2023
Scott L. VERIFIED CUSTOMER
Customer Service was awesome!!
12/28/2023
Tom C. VERIFIED CUSTOMER
Mr Hanson had all the parts needed to complete the repairs, the repairs were completed correctly and in a reasonable time frame. He made the repairs a good and satisfying experience. Thank you.
12/23/2023
Diane C. VERIFIED CUSTOMER
Earl was wonderful. I didnt know that you do valet service. I wont leave capitol city. I have always gotten great aervice