Please let me know when the recall part is available. The master cylinder recall for f150 trucks
9/12/2020
Alan K. VERIFIED CUSTOMER
I’m satisfied with Cory, but I’ve had to bring my truck in 3 times for a coolant leak. And was charged all 3 times heavily for it. So I spent $1800 in which the first time I paid should’ve fixed the problem. The fact that the service manager wanted me to pay full price the last 2 times to have the issue fixed is atrocious. I’m 100% dissatisfied with the quality of service that I’ve received from your dealership. Especially when you have a paper at the service desk with your mission statement saying “ you’ll fix the problem the first time” and couldn’t provide that part of it. I sincerely hope someone high up in the food chain receives this and takes a look either at your quality of mechanics or at the very least enlightens them to perform full tests to ensure that the original problem is fixed.
9/11/2020
DANNY E. VERIFIED CUSTOMER
He was very professional and a joy to do business with thank u
9/11/2020
Jason C. VERIFIED CUSTOMER
Cory doesn’t seem to be interested in customer service. He was short on the phone with me when he called to let me know the truck was done. I responded to a text about needing a ride with no response. Received a text about the truck being done and I again responded with needing a ride. I waited 25 mins and finally called and talked to Gail and my ride was sent. I understand he was busy but he may want to slow down and help a customer.
9/11/2020
John H. VERIFIED CUSTOMER
I wouldn’t get my Ford serviced anywhere else.
9/11/2020
Kedrick S. VERIFIED CUSTOMER
Very pleasant experience
Thank you
9/10/2020
Joy K. VERIFIED CUSTOMER
Very satisfied with the service.
9/10/2020
Paul Y. VERIFIED CUSTOMER
Cory is fantastic constantly gave updates excellent service
9/9/2020
Odessa B. VERIFIED CUSTOMER
Satisfaction
9/9/2020
Ladural B. VERIFIED CUSTOMER
Hurts my wallet but I feel confident that the work was done properly
9/9/2020
Kristin W. VERIFIED CUSTOMER
Well, for one we took it in Tuesday of last week and they said it would only take a couple hours to fix. And we didn't get the car until 7 days later.
9/9/2020
Keith E. VERIFIED CUSTOMER
Very pleased.
9/9/2020
Rena T. VERIFIED CUSTOMER
Greeted with a smile work done in a timely matter great feed back on after car for later date.
9/5/2020
Stephen H. VERIFIED CUSTOMER
Cory was great.
I had to get in on short notice and he made it happen.
Great service!!!
I will recommend in future!
9/4/2020
Anita D. VERIFIED CUSTOMER
I have dealt/traded at Capitol city for years 1993. Techs have almost always been very helpful. If not I tell them about it and move on. Really nice to walk in and be greeted by name by those that have been there for awhile. Awesome customer service! Very knowledgeable! Thank you!
9/4/2020
Stephen P. VERIFIED CUSTOMER
Thanks to Corey and Lisa on the payment desk for helping me update my Fordpass account
And taking good care of my Super duty
9/4/2020
Pamela B. VERIFIED CUSTOMER
Quick and Great service thanks ????
9/3/2020
Brittany R. VERIFIED CUSTOMER
Thank you for getting my Edge fixed. Also, thank you for the rental.