Abigail made my experience fantastic from explaining to what was being done and what is recommended for my vehicle
11/24/2021
Israel B. VERIFIED CUSTOMER
Very friendly and service was quick
11/24/2021
Anna K. VERIFIED CUSTOMER
Katie was awesome! Very personable and knowledgeable!
11/23/2021
Timothy M. VERIFIED CUSTOMER
Very helpful explained what needed to be done . And I didn’t have a long wait.
11/23/2021
Michele S. VERIFIED CUSTOMER
Smooth process, courteous service.
11/22/2021
Aimee B. VERIFIED CUSTOMER
service manager is rude. I was never picked up for .e to get a ride back to dealership after cad was complete. I had to pay $18 for a lyft and no one cared to pay for it. every time I come there. the service manager yells at ne. I won't be back. I purchased 4 cars here and am treated like ****
11/21/2021
Catherine G. VERIFIED CUSTOMER
Katie was very informative and courteous.
11/21/2021
Abigail P. VERIFIED CUSTOMER
Awesome Job!!! Thank you!
11/21/2021
Deborah C. VERIFIED CUSTOMER
Already submitted one. Was satisfied with everything but scratches on windshield
Can't say it was done there because can only say they weren't they there when I brought car in and were there when I left. Would have brought right back but had appointment and then work. Can't prove anyone there did it and they may not have even known they did. Can only see from inside car and faint. Will be seeing if I can do something about it myself. Other then that was very satisfied. Thanks
11/21/2021
Harry D. VERIFIED CUSTOMER
Alexandra was extremely friendly and helpful with my vehicle service.
11/20/2021
Rockelle G. VERIFIED CUSTOMER
I couldn’t understand why an oil change took almost 2hours that was unacceptable
11/19/2021
Peter C. VERIFIED CUSTOMER
Katie was very nice and personable She was very knowledgeable.
11/19/2021
Barabara S. VERIFIED CUSTOMER
Everyone was so kind and courteous and friendly. Thank you all!
11/19/2021
Eric V. VERIFIED CUSTOMER
Alexandra was a true professional and her customer service is one of the main reasons I prefer to bring my Kia to Matt Blatt EHT.
11/18/2021
Marie H. VERIFIED CUSTOMER
Great experience.
Katie is very good at her position. I would recommend your dealership to family and friends based on experience.
11/18/2021
Lounique S. VERIFIED CUSTOMER
Katie is the best! I been there many times and no one has gave me the type of service that she did. Very willing to help and answer all my questions with recommendations. I appreciate everything & I will ask for her the next time I come. I thanked her for all that she did for me & I’m grateful that I can give my feedback.
11/18/2021
Marco E. VERIFIED CUSTOMER
I was greeted by Alex **** who was really pleasant, helpful and very informative about the service my car received. Alex took the time to explain everything and made me feel very welcome, by far she is a great asset to your establishment. I was however very disappointed with the service manager by the name of Chris. I have taken my Kia Seltos for oil changes on 2 or 3 previous occasions and I have used a coupon for my oil changes that I received from the Kia Cherry Hill. Chris declined to accept the coupon this time and was dismissive about the fact that other times I was able to use them. I have up to now had a great experience with Kia both in Cherry Hill and at your EHT dealership until this morning with the service manager by the name of Chris and his way of handling my situation. I was only trying to use a coupon for an oil change and he flat out refused. My compliments on the previous personnel who were helpful and honored my coupon and again let me compliment Alex **** on her outstanding guest service.
11/17/2021
John S. VERIFIED CUSTOMER
I really liked the car and the people were really nice ????.
11/17/2021
Jeffrey W. VERIFIED CUSTOMER
Great job thank you
11/16/2021
Amanda M. VERIFIED CUSTOMER
Katie was friendly and efficient. She answered all my questions!