Appreciate you fixing the TV in the waiting room as it’s been discolored for a while..
2/10/2022
Albano P. VERIFIED CUSTOMER
Thank you for your service. I appreciate it.
2/10/2022
Wilfredo M. VERIFIED CUSTOMER
Alexandra ****. She a wonderful customer services, representative.. she very detailed oriented.
2/10/2022
David C. VERIFIED CUSTOMER
Katie was cordial, professional, very knowledgeable and informative. It was a pleasure to deal with her!
2/10/2022
Megan M. VERIFIED CUSTOMER
We already spoke to someone there when we had concerns and we still arent thrilled and will probably not be using Matt Blatt for service in the future.
The dealership says the oil change was done but honestly it does not look like an oil change was fully done. According to my husband who is a certified mechanic the oil looks clean, but the filter does not look like anywhere near new like it should be / was charged for.
Additionally, the inspect that was supposedly completed yet when we read the findings, there are apparent errors on it that show us that no inspection was completed. (Ex: the inspection lists the wiperblades as in the green and no comments about them. I know for a fact they need to be replaced as this last snow storm damaged them and one is cracked. I will be replacing it myself, but if the dealership did the inspection this should have been noted.) There are two other areas of the inspection that do not add up to what we are aware of.
This is a very disappointing experience as I have used the service center here with this vehicle since I purchased it almost two years ago and have never had concerns. My husband is a mechanic and having the dealership service the vehicle is simply preventative in terms of warrenty and anything major. My husband and I have purchased several vehicles from this dealership over the years and never had concerns over the years, but this makes me hesitant to take the vehicle back to the service center in the future. This experience seems like laziness and a rush job from the oil change to the inspection to even the haphazard car wash attempt.
2/10/2022
Edward H. VERIFIED CUSTOMER
Everyone who helped me were very polite and very helpful and answered all my calls and text very quickly. Thank you everyone
2/10/2022
Robert R. VERIFIED CUSTOMER
Delivered when promised. Thanks
2/9/2022
Juan D. VERIFIED CUSTOMER
Help it’s always awesome, as soon as i walk in to the last second i leve.
Thank you guys
2/9/2022
Daniel W. VERIFIED CUSTOMER
Very pleased with the service. In ad out
2/9/2022
Marie N. VERIFIED CUSTOMER
Matthew was excellent in explaining what they were going to do with my car… I am very satisfied with Matthew and Matt Blatt Kia ????
2/9/2022
Jessica L. VERIFIED CUSTOMER
My tire was flat this morning after being repaired yesterday
2/8/2022
George M. VERIFIED CUSTOMER
Torey is excellent keeps you informed with updates
2/8/2022
Keith T. VERIFIED CUSTOMER
I was told there was a recall on my car’s problem paid the 149 dollar fee only to find out it was denied and would be 2,669.00 to repair and got a quote for 1,300.00 from a certified garage. If this is what you get from Kia, never buy another one again.
2/8/2022
Michael J. VERIFIED CUSTOMER
Service was excellent.
Oleg and Tom at Matt Blatt Kia in Egg Harbor Twp. were on top of it by Keeping me informed, and going the extra mile for me.