She is always so polite and always answers any questions I have and she always has a smile! Its a good feeling when you see a person with a bright smile early in the morning!! We love the Matt Blatt Kia family and will always be apart!
3/16/2021
Marguerite H. VERIFIED CUSTOMER
All
3/15/2021
Jason D. VERIFIED CUSTOMER
The staff was excellent, and maybe it was my fault for coming in at 430 pm, but I don't believe they did a complete service to my car. The last time I was in they said my battery needed to be changed and my brakes. This time they only said breaks. I should say thank you saving me 400 on a new battery, or it wasn't checked this time. Further arousing my suspicion, 2 hours later my left rear tire light can on saying it was low pressure. Now I have to take it somewhere else and get the oil change again because I don't know if that was even done. I go to you guys all the time. Never ever had this issue come up.
Respectfully,
Jason D
3/14/2021
Tonya W. VERIFIED CUSTOMER
Car driving great again
3/13/2021
Eric V. VERIFIED CUSTOMER
Alan was great and provided excellent customer service
3/13/2021
Linda S. VERIFIED CUSTOMER
Very professional service provided
3/12/2021
Peter D. VERIFIED CUSTOMER
I love coming here for my oil changes because the price is right, the waiting lounge is WAY NICER than any other place I have ever been and the people are always so friendly! Torey did my check in and check out today! Torey was also so sweet and let my little girl borrow a pair of her scissors so she could make a friendship bracelet for another one of the sweet ladies that work there. Oh and I was in and out in less than an hour...that’s always a huge PLUS!
3/11/2021
Lisa M. VERIFIED CUSTOMER
1st thing was I tried to make an appointment online, site showed no times for weeks. Then I called the dealership 3 times, never got anyone after 3rd time. Finally went online and did a chat, made an appointment and was told someone would call and confirm, no one called. My appointment was for 10:30, got there early, 9:50. I ended up waiting till 12 noon for an oil change to be done. Every time I call the dealership getting someone on the phone is impossible. I've purchased 3 cars there in the past year. And sales was great. Service not so much.
3/11/2021
James M. VERIFIED CUSTOMER
This is the 2nd time dealing with Torre. She is one of the best service representatives I have ever dealt with. Make sure u pay her well, you don't want to lose her
3/11/2021
Christian Z. VERIFIED CUSTOMER
Was greeted as soon as I pulled up. Car was done quick and washed. No issues at all.
3/11/2021
Angela K. VERIFIED CUSTOMER
My oil change was quick and efficient. Thank You
3/10/2021
Leslie H. VERIFIED CUSTOMER
Very friendly and answered my questions
3/9/2021
Gerald W. VERIFIED CUSTOMER
Checked tire prices compared to a reputable dealer. You matched it. I was assured of the Kia service. Thank you!
3/9/2021
Russell G. VERIFIED CUSTOMER
Best service all the time !
3/8/2021
Carol W. VERIFIED CUSTOMER
Alan Finkle was absolutely fine. I had an issue when I went out several times when Alan was not there to check on my car and the service agent didn’t even look up from his cell phone each time. I had to ask for his attention. I find that very unprofessional and quite rude.
3/8/2021
Luis F. VERIFIED CUSTOMER
Thank you for the great service.
3/8/2021
Stephen P. VERIFIED CUSTOMER
Staff was very polite and courteous. Service was done with minimal wait time.
3/6/2021
Christine C. VERIFIED CUSTOMER
Service department was courteous expedient unfriendly particularly Howard dellisario