Once again Lennon took you Customer service to another level outstanding!! Today I came in to Elmore Toyota and had service done to my car upon leaving Elmore i noticed something weird about my car. I Immediately return back Toyota Lennon address all my issues left feeling confident & safe Once again thank you
7/14/2020
Jazmine T. VERIFIED CUSTOMER
Mr. Licano was indeed helpful and accommodating. He explicitly related to us what our car needs. He was courteous, professional and genuinely attentive to us.
7/14/2020
Rosalia A. VERIFIED CUSTOMER
Amazing and caring customer service
7/13/2020
Steve P. VERIFIED CUSTOMER
Second visits with Elmore, and happy with the services. Keep up the good job!
7/13/2020
Lisette V. VERIFIED CUSTOMER
Lennon is awesome!
7/13/2020
Thinh D. VERIFIED CUSTOMER
Good service
7/13/2020
Martin M. VERIFIED CUSTOMER
Gracias por el servicio, quede satisfecho y un excelente trabajo. Gracias nuevamente
7/13/2020
Jimmy H. VERIFIED CUSTOMER
Chris was excellent to work with
7/13/2020
Raul V. VERIFIED CUSTOMER
Lennon Van has always gone above and beyond dor me. Thank you!
7/13/2020
Lori M. VERIFIED CUSTOMER
Andrew always does a great job and takes care of me. I wouldn’t take my car to anyone else. He’s the best.
7/12/2020
Carlos S. VERIFIED CUSTOMER
Chris was awesome!
7/12/2020
Melissa L. VERIFIED CUSTOMER
Would recommend to be informed that my car was ready for pick up through either a call or text message. I usually do not have this issue before when I was working with Lennon to get my car serviced. This time, the only text I have received was “Update: Melissa, your car is in good good hands. I’ll let you know when your car is ready!” This was not true as I had to come to check to see if my car is ready just to find out it was sitting there waiting for me for a while now. Everything else was good, they did a great job on servicing us and completed the services that I requested. Thank you all so much!!
7/12/2020
James R. VERIFIED CUSTOMER
Tony handled all my needs in a very professional manner. I could not have been happier.
7/12/2020
Travis W. VERIFIED CUSTOMER
After going to your establishment to receive Service on my vehicle,The next day I was driving on the freeway and the face shield to my car completely came off and was destroyed. I called the dealership and explain to them what had happened and they told me that there was no way that they could have done that. However when replacing an oil filter I know that you have to remove that piece in order to complete the job. So I tried arguing my point and nothing was done. They just re-bolted the face sheild back up and it’s chewed up state. I am highly disappointed at the customer service that we received considering we constantly maintain our car at this dealership. I wish they would have made a right to the wrong and replaced the shield completely, however, they chose to argue with me and not do that. Upon going to retrieve my car the following day, they gave me information to someone else’s vehicle and not double check that they even gave me my own vehicles information and keys to leave.
7/12/2020
Blanca P. VERIFIED CUSTOMER
Take to long for the service from 8:20 am to 11:00 am
7/12/2020
Angelique N. VERIFIED CUSTOMER
Chris was through with the recommended services. Great customer service. Thank you Chris!
7/12/2020
Lester R. VERIFIED CUSTOMER
Good
7/11/2020
Carmen L. VERIFIED CUSTOMER
He is an amazing helper
Thank you so much Lennon Van