Timely and cordial
Thank you for your attention to quality service
Dr djk
5/28/2020
Cindy B. VERIFIED CUSTOMER
Great service
5/28/2020
Patricia G. VERIFIED CUSTOMER
Its always a great experience at Lexus!
5/28/2020
Debra S. VERIFIED CUSTOMER
I brought my 2018 IS for a fuel pump recall. That went fine. They found out that my rear inside tire has a tear. I only have 21k miles on my car, but the service person said high profile tires only get 15k and said it is stated on the sticker of the car. No one told me that or showed me that. I would have hesitated buying the vehicle based on that. I am not happy with Lexus right now. I haven’t found that stated on the sticker btw.
5/27/2020
Ralph R. VERIFIED CUSTOMER
Super service by Scott! I'm completely satisfied with the whole process.
5/27/2020
Amy G. VERIFIED CUSTOMER
Scott was very patient with all my questions. Very knowledgeable & super nice!!!????????
5/26/2020
Dianna H. VERIFIED CUSTOMER
Scott and the Lexus service team have always taken good care of me and my cars! :)
5/26/2020
Deborah W. VERIFIED CUSTOMER
Everything went well with my service. Thanks
5/25/2020
Keith K. VERIFIED CUSTOMER
Great job by everyone involved.
Thank you.
5/24/2020
Ellen J. VERIFIED CUSTOMER
Great service and a wonderful place to do business!
5/24/2020
Denise C. VERIFIED CUSTOMER
Scott was very professional and safety issues were a priority with the coronavirus.
5/23/2020
Joseph D. VERIFIED CUSTOMER
Always the best service from start to finish with this team!
5/23/2020
Mike M. VERIFIED CUSTOMER
Facility was clean and safe for customers, Scott was very professional. I will continue to service my Lexus here.
5/23/2020
Donna B. VERIFIED CUSTOMER
Scott was friendly professional and did not over do questioning of my decision not to complete the recommendation of additional repairs
5/22/2020
Donnie J. VERIFIED CUSTOMER
ILive the Lexus experience each and every time!!!!!
5/21/2020
Vakeeshan P. VERIFIED CUSTOMER
Scott always does a great job. The team that removed the dent from my vehicle also did an amazing job. Is there a way to speed up the check in process? I live in Columbus and have taken my vehicle there at times and I’m usually out within mins. It seems longer in Akron. Not a big deal but just wondering If there is an opportunity there.
5/17/2020
Camilla W. VERIFIED CUSTOMER
They tried to keep my vehicle an extra day selling me services I didn’t need. I had
To go out of town and it was very annoying. We have purchased many Vehicles
From your dealership and was very unhappy with the lack of communication
and consideration from your service department. I will think twice before having
them service my vehicle again.
5/16/2020
Edwin I. VERIFIED CUSTOMER
I appreciated the steps taken today in making me feel safe & that conditions were extra sanitary. I've always noticed how clean it is so it was no surprise.
Thank you Akron-Canton Lexus!
Allison Ilg