I came to get inspection but was told I needed to wait until next month because I wanted to be emissions exempt. It was not 12 months since last inspection. I also could not use the coupon e-mailed to me the day b4 because I did not print it out?
By the way, I did not speak or communicate with Mark Rio. I think I know his scowling face. Does he ever smile? So, just another disappointing service at Fred Beans Subaru. By the way, I bought a car while I was there in spite of the service department.
8/26/2020
JAMES P. VERIFIED CUSTOMER
Excellent service. Extremely polite and got my car done fast. Thank you!
8/26/2020
Jean F. VERIFIED CUSTOMER
The service I received was exceptional. Jesse was efficient and personable as was Minh Luong.
8/26/2020
Audrey V. VERIFIED CUSTOMER
Everyone was very friendly and my car was done in the time that they told me it would take
8/26/2020
MICHAEL H. VERIFIED CUSTOMER
Thank you, as always.
8/25/2020
JUSTIN C. VERIFIED CUSTOMER
Great job
8/25/2020
Sarah S. VERIFIED CUSTOMER
Very helpful and responsive
8/24/2020
GARY P. VERIFIED CUSTOMER
Thank you
8/24/2020
JAMES S. VERIFIED CUSTOMER
Very efficient!
8/24/2020
Jay E. VERIFIED CUSTOMER
Always a pleasant experience.
8/24/2020
Byron R. VERIFIED CUSTOMER
I think that Fred Ben’s should have a complementary car wash. I am not sure if the COVID19 prevents that from being a reality but it is needed.
8/23/2020
Nicole C. VERIFIED CUSTOMER
Mark was very thorough and persistent when it came to taking the time to duplicate the issue I was having. Great service!
8/22/2020
Albert B. VERIFIED CUSTOMER
Jesse is the best!
8/22/2020
ANN M. VERIFIED CUSTOMER
Appreciated the losner
8/22/2020
David P. VERIFIED CUSTOMER
The work was done as described and communication was timely.
8/22/2020
Krishan K. VERIFIED CUSTOMER
Jesse went above and beyond to get the work done on my car at a very reasonable price. Thank you!!
8/22/2020
Anthony R. VERIFIED CUSTOMER
Jesse and Dom are the best there are!
8/21/2020
Sonia W. VERIFIED CUSTOMER
Jesse always does a awesome job.
8/21/2020
JEFFREY F. VERIFIED CUSTOMER
I don’t know how Jesse manages it all so well, but I’m glad he does. He got the parts ahead of schedule. Car ready ahead of schedule. Acts as if each customer is his only customer when he clearly has a lot on his plate.
8/21/2020
Sara S. VERIFIED CUSTOMER
He is very nice and was courteous - explained clearly what was done to my vehicle-