Jay was great! Super informative, respectful, and answered all my questions. He even made me another appointment at the time that worked for me for additional service. A+++ service team member.
7/26/2020
Leanne C. VERIFIED CUSTOMER
Jay did a great job staying in touch with me. The salesman Phil has also taken a lot of calls and has tried to help. Unfortunately the problem still has not been fixed. At this point I’m going to schedule the repair at another Lincoln dealer. All my cars (30 years) have been purchased at Fred Beans and i have never had a problem. This has taken a lot of my time away from my job and family.
7/25/2020
Jeffrey P. VERIFIED CUSTOMER
Excellent service as usual Jay and all members of your service team areExcellent
7/25/2020
Irvin L. VERIFIED CUSTOMER
Quick and efficient service, Jay was a pleasure to work with.
7/24/2020
Brabham E. VERIFIED CUSTOMER
Everyone was nice and professional
7/24/2020
BONNIE B. VERIFIED CUSTOMER
Everyone is always nice and u trust that the job is done correctly a d as unexpensivlyas possible
7/23/2020
DAVID K. VERIFIED CUSTOMER
Tricky motor shut off problem with no error code. They drove car on and off for 2 days. Didn’t occur for them. Greatly appreciated Jay’s effort and care. Thanks
7/23/2020
Joanne Y. VERIFIED CUSTOMER
I was very pleased with my service today. Everyone I encountered was friendly and helpful. The service was 1 hour as promised. I have no complaints!
7/23/2020
Hassan Y. VERIFIED CUSTOMER
Thanks I appreciate you guys
7/23/2020
HAJNALKA A. VERIFIED CUSTOMER
Thanks
7/22/2020
Michele O. VERIFIED CUSTOMER
Great service and awesome customer service.
7/22/2020
Timothy B. VERIFIED CUSTOMER
On time excellent svc.
7/22/2020
DEBORAH S. VERIFIED CUSTOMER
Thanks Jay!
7/21/2020
Robert M. VERIFIED CUSTOMER
Brought truck in for service on modem for FordPass. Was told system tested everything okay, and I needed to come in with my phone. When I did I was was told that the test equipment was not working and I needed to check back in a few weeks to see if the equipment was repaired.
My question is if the equipment has been down why wasn’t I told in advance that the service I wanted could not be done and to reschedule.
I did get an oil change but that could of waited.
I’ve been dealing with Fred Beans for many years and this is the first time I am not satisfied with the service.
7/21/2020
Roger B. VERIFIED CUSTOMER
Staff and mechanic were extremely kind and courteous. Appreciate the time they took to explain my situation and diagnosis. Many thanks to Andrew
7/21/2020
Ralph A. VERIFIED CUSTOMER
Jay discouraged unnecessary service, and recommended necessary services.
7/21/2020
Richard G. VERIFIED CUSTOMER
All went well. I will be coming back
7/20/2020
Christopher M. VERIFIED CUSTOMER
Communication was very good. I knew exactly what needed to be done.
7/20/2020
John C. VERIFIED CUSTOMER
Jason Fogleman and his service team provide world class service every visit!!!