Chris is amazing and very professional. He completely made sure I was satisfied, which I was. Great job!!!!
6/29/2020
Elizabeth M. VERIFIED CUSTOMER
Thank you for the great service.
6/29/2020
Sarah R. VERIFIED CUSTOMER
Friendly and quick!
6/28/2020
John L. VERIFIED CUSTOMER
Thanks!!
6/27/2020
Charles R. VERIFIED CUSTOMER
Andy went above and beyond to help me out with quick service on my vehicle. His can-do attitude, and willingness to figure out solutions was a great representation of why I stay at Fred Beans.
6/27/2020
Maureen P. VERIFIED CUSTOMER
Very satisfied Christophe was very helpful in explaining everything
6/26/2020
Corinne H. VERIFIED CUSTOMER
Jay,
Thank you for being very efficient and personable!
6/26/2020
Joseph G. VERIFIED CUSTOMER
Chris my service rep was outstanding. He coordinated my appointment and gave a detail of the additional work required and a plan for a few other maintenance things to keep the car that I own in great shape. Very happy with the service and support yesterday.
6/26/2020
Mary K. VERIFIED CUSTOMER
First time using the service and it was a great experience.
6/26/2020
Meredith K. VERIFIED CUSTOMER
I bought my 2017 explorer a few weeks ago and asked about reprogramming the key pad today. I was told that I have to pay $50 for your dealership to figure out the code. The last time I bought a ford, I was given the code when I bought the vehicle. I’m not sure why I’m paying for a service that only involves booking up a machine and reading a code. The code should be included in the purchase of the vehicle. I was also told that it was going to take an hour. I don’t have time to come and sit for an hour just for a code to be read. Also, I brought my car in this morning for a 10am appt and at 10:30 it still was not moved from the parking spot. It wasn’t until I asked, that it was taken back. All that was needed was a cup holder snapped in the back and 2 battery keys, which weren’t even put in the keys. They were just given to me bc “they weren’t sure which key needed a battery.”
6/25/2020
Rick B. VERIFIED CUSTOMER
Performed the services I requested.
Thank you,
6/25/2020
BRIAN C. VERIFIED CUSTOMER
I greatly appreciated several things: prompt intake processing; quick turnaround on the service; text notification that my car was finished and payment could be done; and the fact that they called me because I accidentally forgot my drink at the payment desk! And before my visit, I was able to get an appointment very easily and they gave me options to choose from.
6/25/2020
John C. VERIFIED CUSTOMER
At 60K+ miles I expected to be told I needed this and that, for $$$. but other than fresh oil and filter was all that done.
Sham the Cmax is not available anymore. "Good Vehicle"
6/25/2020
Aaron M. VERIFIED CUSTOMER
Christophe was excellent and very communicative. 2 check engine lights since May 20th after purchase in Early March is not exactly positive.
Thank you for your service regardless.
6/25/2020
LARRY B. VERIFIED CUSTOMER
I was told car ready and got just an oil change
6/24/2020
Nicole P. VERIFIED CUSTOMER
Many of the employees were either not wearing a mask at all or haphazardly putting it on when they noticed me sitting in the waiting area. It made for an a anxious wait. The car service itself was fine and completed in a timely manner.
6/24/2020
Christophe A. VERIFIED CUSTOMER
You guys are awesome and always nice to me
6/24/2020
Allis S. VERIFIED CUSTOMER
Very very fast service!!
6/24/2020
Alfred B. VERIFIED CUSTOMER
As always the service was provided in a professional and respectful manner, I thank you.