Terry Brown is the best! She knows her stuff and works with the customer. Nissan should be grateful to have someone like her!
9/30/2020
Nicole F. VERIFIED CUSTOMER
Great job& thanks for changing my oil too !
9/30/2020
AMY M. VERIFIED CUSTOMER
Theresa always provides excellent service and is wonderful to work with
9/30/2020
Claudia P. VERIFIED CUSTOMER
Theresa Brown is an excellent worker. Always very helpful and a good listener.
9/29/2020
TRACEY T. VERIFIED CUSTOMER
Great experience she kept me informed about everything being done
9/27/2020
Maria B. VERIFIED CUSTOMER
I have always taken my Nissan for service here and Terry always explains things to me thoroughly. She is pleasant, courteous and professional. I’m very pleased with the service & staff every time. Thank you and keep up the great work!
9/27/2020
Jailah M. VERIFIED CUSTOMER
Theresa Brown was great. However the rest of the team needs some sprucing up. Most specifically managers.
9/27/2020
Vincenzo C. VERIFIED CUSTOMER
Thank you for great service.
9/26/2020
Michelle D. VERIFIED CUSTOMER
Brought my car in for oil change and to fix a recall. This is the 2nd recall fixed at Nissan where I have to bring my car back for shaking. This last time was the worst it would shake & my engine would shut off leaving me without a working vehicle. Brought it back still have the same problem still not fixed . Did they bother to try the car out a few times to see if the problem was fixed??? Worst mechanics at this Nissan. Wish I never had them try to fix the recall!!! Absolutely upset that my car isn’t fixed not to mention the Huge inconvenience this is causing.
9/21/2020
Sean P. VERIFIED CUSTOMER
I received a text that my vehicle was ready to be picked up after a service appointment. When I arrived and paid for the service I found that my vehicle was parked in the lot still disassembled and not ready to be driven.
9/19/2020
John S. VERIFIED CUSTOMER
I didnt hear anything until the second day, and didn't get details until I called the day after. Just some more communication in the future would be appreciated as I wasn't sure when I was going to get my car back.
9/17/2020
RICK C. VERIFIED CUSTOMER
Theresa was great
9/17/2020
Carl R. VERIFIED CUSTOMER
My expectations of FB Nissan in Flemington were that the issues with my '04 Pathfinder would be quickly identified and cost-effectively repaired. Terry Brown is absolutely wonderful in her customer service role. Where I found failure is in your exorbitant pricing. Indeed, it is the pricing of repairs that puts Fred Beans completely out of the question for my multiple-Nissan owning family. I am having the repairs made by a private garage, using OM parts, for a less than half the cost of your facility.
9/17/2020
Daniel S. VERIFIED CUSTOMER
Terry was very helpful in scheduling my 2019 Nissan Murano for same day oil change. Although I leased my car from a different dealership she made me feel like a member of the Fred Beans Nissan family! My experience with Terry ensured I won’t be looking anywhere else for a new car. Fred Beans will get my business! Thanks again Terry!
9/16/2020
Liz B. VERIFIED CUSTOMER
Ok. But I'd like to know why you have discontinued the JUKE?
9/15/2020
Karen L. VERIFIED CUSTOMER
She did an excellent job keeping me informed with the progree of my service and explaining the invoice. I continue to be impressed with her dedication to service.
9/14/2020
Rita J. VERIFIED CUSTOMER
Theresa is consistently reliable in providing updates re vehicle.
9/10/2020
Ellen R. VERIFIED CUSTOMER
Terry is a role model example of automotive customer service. She is completely knowledgeable of automotive parts and repairs. Her communication and interaction is friendly and professional. Best experience working with her.
9/9/2020
Chris T. VERIFIED CUSTOMER
Theresa is just the best. She is very friendly and exceptional at her position at Fred beans Nissan. She is one of the reasons we keep coming here even though we are a 30 minute drive away. Keep up the great work !
9/5/2020
Steven P. VERIFIED CUSTOMER
Theresa Brown
Was very helpful and polite answered all my questions