Fred Beans Nissan of Flemington Auto Repair Service

Terry was very helpful and kept me informed of what service was needed on my Murano . Great customer service !

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Jason is great Always helpful and gets me in and out quickly Give this man a raise!!!!

Every thing was done we and thoroughly.

Theresa was very knowledgeable about the service procedure for my vehicle

The part was ordered and replaced for free and the service and treatment from the sales team was excellent but I had asked about a couple of things that I did not get any answers to in person (picked up after service was closed) or on the paperwork from the device department.

Very professional Comfortable on time service!

Thank you so much Ms. Theresa. You are so helpful and very nice. Keep up the good work. Thanks again.

Thank you so much Ms. Theresa. You are so helpful and very nice. Thanks again.

Theresa was very helpful and friendly. She gave me great customer service.

Thanks

Great service!

Quick and excellent service.

My experience yesterday, was courteous, professional and friendly.

Jason was professional, courteous and friendly.

Great service from Jason and he explained everything well!

I was told 45 minute service, it took 2 hours. We missed work appointments due to appointment running very late. Went out to reception multiple times to ask for update only to have to wait for the staff members to finish up on cellphones, all three actually on cell phones texting while I stood waiting to be acknowledged. Upon complaining about the lack of communication and being told the car was already in the wash I waited 15 minutes before checking again only to wait for the texting to be Finished before I was acknowledged again. Then to be told the car was still on the way to the wash, still! I said don’t wash it I am already two hours waiting so the car was returned unwashed and also not sanitized for covid protection. I am immune compromised and needed to wipe car down myself as there was no signs of any cleaning done, this was confirmed as I found your technicians computer tool still sitting on the center console beside gear shift connected to the cars computer. Had car been sanitized they would have found said tool. Am I impressed by my first service visit at Fred Beans....not even close!! Fortunately your sales team were very professional when we bought the car as if this was my first impression of Fred Beans it would also be my last. Hope this helps your company as with the state of the economy and world right now one would be expecting companies who are open to be giving customers who are spending money an exceptional service instead of a lackluster “I don’t want to be here” attitude! Be safe.

Great service. Very friendly. ????

The woman at the service desk was very nice! She made my experience very pleasant!

Everything was perfect thank you