Zeke was right on with his estimate for how long it would take. Also, he explained thoroughly what was g I ING to be done. Thanks Zeke!
3/5/2022
Shapoatov N. VERIFIED CUSTOMER
Great service!
3/5/2022
Efren L. VERIFIED CUSTOMER
Adriana García is very profesional to take care of my car service. I am very satisfied.
3/4/2022
Nader A. VERIFIED CUSTOMER
Thank you for your help! I really appreciate it!
3/4/2022
Penny O. VERIFIED CUSTOMER
Yes I was
3/4/2022
Guy F. VERIFIED CUSTOMER
Thank you so much. Service exceeded my expectations. Will absolutely consider Carson Toyota when buying our next car.
3/4/2022
Brenda S. VERIFIED CUSTOMER
Patty was professional, very thorough in her explanation, however failed to add a service that I went for. I purchased a car on 2/5/22 and I had made two appts. 1. Interior detail 2. Maintenance because the mssg “maintenance engine required” she said maybe they forgot to reset it, no need to do the oil change. I agreed w/her but when I picked up the car I didn’t see the msg, until 10 min later, I reviewed the order and does not state anything about the reset service. A friend had to reset it, and two days later it came out again. I spoke with Arty on Wednesday 2/2/22. I left the car at the dealer for the maintenance engine msg and other stuff my car needs. It’s upsetting to think they did not do the service requested, now I have to find time to take it back, luckily had to leave the car for Arty so he can take care of the other stuff. Idk whose at fault but it got me worried to now the message was on again. They should add all of the notes at ones, is not my responsibility to remind them since as a customer I explained very clearly of my appts.
3/4/2022
Fely D. VERIFIED CUSTOMER
Very satisfied and happy job well done see you next service
3/4/2022
Joshua U. VERIFIED CUSTOMER
Great customer service, friendly staff, waiting time was remarkable as well as getting my car serviced in a timely manner. Will come come back again on my next visit
3/4/2022
Melani M. VERIFIED CUSTOMER
Fully satisfied
3/4/2022
Joseph L. VERIFIED CUSTOMER
It was quick and easy from the beginning to end. Very convenient
3/4/2022
Robert T. VERIFIED CUSTOMER
I'm always completely satisfied with the service that I receive from Carson Toyota you guys are the best. Thanks aga5
3/4/2022
Tina M. VERIFIED CUSTOMER
Extremely pleased with the service and kindness I received from Bryan,keep up the good work.
3/4/2022
Emeliano R. VERIFIED CUSTOMER
I am satisfied of the assisment.
3/3/2022
Carolina P. VERIFIED CUSTOMER
I was lied to twice. I called Jimmy around 2pm and asked for status of my vehicle and he told me they were test driving the car. I told him I have to leave my house at 3pm take my daughter to her practice so if he needed the vehicle over night I can pick up tomorrow. Jimmy said it will be done to make my way over. I arrived at Carson Toyota at 2:30pm after a $10 Lyft and the vehicle was not ready, then at 2:45pm the young lady at the service billing area called Jimmy and asked about my vehicle and he told her the vehicle was being driven now and that the car was finished then sent over the paperwork and I paid $733 and when I gave the slip for retrieval of my car at 3:05pm the lady said the mechanic needed 15-20mins more to put the tires on. I don’t understand why all the lying when I told Jimmy I could leave the car over night I was late picking up my daughter which I don’t appreciate after spend over $700.
3/3/2022
Gerardo S. VERIFIED CUSTOMER
Your shuttle service scheduling need a lot of improvement
3/3/2022
Dorothy S. VERIFIED CUSTOMER
Jonathan was very nice, efficient and knowledgeable. my car was in and out in one hour.
3/3/2022
Clarence J. VERIFIED CUSTOMER
Julio and Jonathan were very professional. Thank you.
3/3/2022
Olivia . VERIFIED CUSTOMER
I would like to thank Mr. Jonathan Perez for his amazing service. This was my first time receiving mechanical service from Toyota and I am completely satisfied. Jonathan kept me updated every step of the way. I loved how he stayed in touch with me to make sure I agreed with the services and fees he also took care of a few other things. I’ll definitely refer my family to him and also I’ll be a returning customer. Thank you soooooo much Jonathan, you’re amazing.