Thanks to J Rod and service team. Carson
Toyota service dept has excellent customer service.
8/25/2022
Julio C. VERIFIED CUSTOMER
Yes very satisfied with the service
Very fast & the attention very good thanks
8/25/2022
Anayo A. VERIFIED CUSTOMER
Keep up the good work.
8/25/2022
Danilo C. VERIFIED CUSTOMER
The only complain is the price was too high. At least send me a Coupon for my next service. Thank you…
8/25/2022
Yadira R. VERIFIED CUSTOMER
I am usually very satisfied with the service. Everyone was very nice but I spent almost 3 hours waiting for my tire to get fixed. I had another appointment to go to and didn’t expect to wait that long. Alexander Campos was supposed to tell me when my car was ready but he went into a meeting. And only came out when I went to his office. I understand that everyone is busy and needs training but I felt like my time was disregarded and not important. I was late to my appointment and it threw off my whole day. Please just be a little more respectful of the customers time as well.
8/25/2022
Sinnia M. VERIFIED CUSTOMER
It was a joy having Tracy Jabbaz as my service representative. She was very Professional and knowledgeable
8/25/2022
Cornelio E. VERIFIED CUSTOMER
Need more communication when parts come late please inform your customer so we don’t wait for few hours.This in my first time happens to me .Just keep posted your costumer so that they aware of it
8/24/2022
Olga A. VERIFIED CUSTOMER
Satisfied with your service but your prices are so high that unfortunately, customers like me that live in a fixed budget or are retired, can’t afford you.
I’ll need to look for alternative ways to get my car serviced.
8/24/2022
John F. VERIFIED CUSTOMER
Very professional and customer service friendly and service was quick. Keep it up. Thank you ????
8/24/2022
Martha N. VERIFIED CUSTOMER
Zeke was very professional! He provided me with excellent customer service. He explained everything in detail. I left there feeling confident with the service I received. I will be returning. Thank you!!!!
8/24/2022
Tomas R. VERIFIED CUSTOMER
Creo que este vien pero le encuentro una faya un poco timbra un poco el motor
8/24/2022
Rommel A. VERIFIED CUSTOMER
Thank you Alex.
8/24/2022
Mesalina L. VERIFIED CUSTOMER
None
8/24/2022
Jose Mota. VERIFIED CUSTOMER
Adriana's a true professional service with a smile she goes above and beyond to answer my questions and to help wouldn't go no where else keep up the great service
8/24/2022
Martin T. VERIFIED CUSTOMER
He was really helpful
8/24/2022
Fanny O. VERIFIED CUSTOMER
I am excited to see women of color assistance women of color with our vehicle needs!
8/24/2022
Gene S. VERIFIED CUSTOMER
Zeke is #1 service
He is very professional!
8/23/2022
Rafael R. VERIFIED CUSTOMER
From beginning to end Adriana and the receiving crew were professional, quick, and thorough on what was needed, cost, & time frame of the service. Even when I was told it would take longer because of a part the mechanic broke and that it would be replaced at no charge. Most time, places will try to cover it up, not mention it, or worse blame the customer. This was a great experience.
8/23/2022
Patricia B. VERIFIED CUSTOMER
This was my first time talking to Tracy. I found her to be very easy to talk to, very knowledgeable, and very personable. She kept me informed on everything that was happening during the service, and also showed me how to keep track in real time. She is an asset to your dealership and I would gladly interact with her again. Please let her know how much I appreciated her service.