Vehicle kept telling dealerships that my 4 runner had a battery problem due to having to have it jumped. When I had it serviced they ranged a test found no problem. Had it jumped several times since,both AAA and mecuary road service said I had low cell. So today after a hour and half you decided maybe a battery. I have a son who is very sick ,so this a great inconvenience, asked for a cost on extended warranty subposto be prepared when I made arrangements on Saturday guess what no quote. Love the personal touch,right.
3/10/2021
Lourdes A. VERIFIED CUSTOMER
Great service :D
3/10/2021
Kumneger Y. VERIFIED CUSTOMER
I appreciation. Good customer service. Thank you again.
3/10/2021
Roy B. VERIFIED CUSTOMER
I liked that Mr. Gonzalez reviewed prior service completed. I got the impression that his concern would be that only needed/necessary work would be performed. That was the case on this service appointment. The SARS-Covid19 virus protocols have restricted my driving. As a result, my prior scheduled service was well under Toyota’s mileage scheduling (as well as this one). It’s comforting to know that advisors such as Mr. Gonzalez are truly concerned w/ both vehicle maintenance/operation & customer satisfaction.
3/10/2021
Renato A. VERIFIED CUSTOMER
Ronald was very professional and upfront.did answered my question regarding the service to be done.I’m one very satisfied customer.
3/10/2021
Rosana L. VERIFIED CUSTOMER
So far so good ,, continue your good work , Jimmy.
3/10/2021
Marilie D. VERIFIED CUSTOMER
Thanks Carson Toyota for a great service! Jim Nowell is a great, thorough, and kind advisor! Jim and the staff were accommodating and communicated efficiently! I would definitely recommend them to others and come back whenever my car needs to. Thanks again for all your help.
3/10/2021
Truong N. VERIFIED CUSTOMER
Ronald was great, super helpful and patient!
3/10/2021
Ada M. VERIFIED CUSTOMER
I accidentally left my tablet at the dealership, and I was pleasantly surprised to get a call from Mr. Gonzalez. I thank him and Toyota staff for their honesty and professionalism.
3/10/2021
Maria C. VERIFIED CUSTOMER
Fast service, thank you!
3/9/2021
Franklin M. VERIFIED CUSTOMER
Very good service. Thanks.
3/9/2021
Rodney A. VERIFIED CUSTOMER
Great communication skills
3/9/2021
Soledad . VERIFIED CUSTOMER
Excellent service
3/9/2021
Mary G. VERIFIED CUSTOMER
I need to drive my car more to really give a more complete and honest answer.
Also, I had to bring the car back. The tire pressure indicator was not reset.
This was somewhat an inconvenience.
Thank you.
3/9/2021
Dan O. VERIFIED CUSTOMER
First, you guys do not accept price match. Well this is my first encounter usually you do accept coupons from other Toyota dealers. I didn’t want to waste my time time forcing things. Overall I give you guys 0 stars for today’s visit.
3/9/2021
Teodoro M. VERIFIED CUSTOMER
Na
3/8/2021
Laura M. VERIFIED CUSTOMER
Professionalism and courtesy. Essential qualities.