Carson Toyota Auto Repair Service

Our family is happy with our awesome service adviser ADRIANA IS THE BEST ! she’s kind very informative when it comes to our truck that’s why we wouldn’t have it any other way thanks !

Satisfied with service, and appreciate that automobile received complementary wash.

All that trouble we had to go thru to make it to the appt just for a battery check which amounted to nothing !

Everyone was very nice and the service was great! ????

Alyssa was professional, patient, and careful to explain the maintenance needed. All employees with whom I had contact were pleasant and welcoming.

Steve and Matt was outstanding, and I do appreciate your professional and courteous service.

Excellent service.

Can you confirm if the recall which was part of the reason I went to the dealership was addressed? Thank you.

Thank you zeke for being so kind and helpful

I'm happy thankyou

Thank you very much for your excellent service.

I love the service I received

I would have liked them to have washed my car after the service. I will ask next time. Thank you

Looking forward to the survey. Thank you.

She was awesome and will be my service advisor from now on.

She was helpful and had all the answers to my questions. She was pleasant and was truthful in the estimated wait time (actually it took less than expected) but I appreciated her honesty

I have been coming to Carson Toyota the moment I moved to Carson. My car unfortunately started messing up in Santa Monica. I took my car to Santa Monica Toyota for diagnostics, and they found the problem. I read up on the problem from other Prius owners and the pricing they are recieving from other Toyota Service Department and they all seem the same. When I asked Santa Monica Toyota for the quote, they tried to charge me double. I called Carson Toyota right away and the Service Advisor I spoked to was Jonathan Perez. I explained to him the problem amd he took the time to research it and got back to me fast. When I told him the quote I got from Santa Monica, he sounded like that is crazy! And he gave me the quote everyone else was getting in the forums. I towed my car to Carson. And Jonathan coordinated everything. He kept me updated with everything! He told me that they found another problem and it needed to get fixed before the original problem can be fixed. So The quote went up, I told him had no choice and to do it. By the time it was time for me to pick up my car, i was not able to come up with the money for the new quote, and I asked him if there were any coupons I can use to lower the quote. He told me he will talk to his manager to see what he can do, and he got it down! I can not thank him enough for what he has done. Times is hard in this pandemic, and he knew that. I would like to thank him, and the service team for working on my car. You guys are amazing!

Job well done

Jonathan has been my regular service advisor since I purchased the vehicle at Carson Toyota. I have always been completely satisfied with the service that he and the staff at Carson Toyota provide. Thank you!

Return the car for 4x but problem still the same. Careless in keeping car, rat damage my seat and carpet.