I was satisfied with Austin's service however, I believe 2 1/2 hours is a long time to get 4 new tires.
11/6/2020
Gary D. VERIFIED CUSTOMER
Very well done, I’m impressed!
11/6/2020
MARY C. VERIFIED CUSTOMER
Service was excellent. They answered all my questions and with a smile. It’s great feeling for an “older” customer to be taken care of. Thanks
11/5/2020
John B. VERIFIED CUSTOMER
Job well done and very timely.
11/5/2020
Derek L. VERIFIED CUSTOMER
There was a lot of upsale we didn't appreciate. We also said we did not want a select number of services done and it was completed anyway followed by the service rep asking if it was ok to charge us for it.
11/5/2020
SUSAN K. VERIFIED CUSTOMER
Thank you but we want to keep our car.
11/5/2020
Linda S. VERIFIED CUSTOMER
Love it,very happy!
11/5/2020
JERRY AND. VERIFIED CUSTOMER
He was so kind and helpful, great service.
11/5/2020
Hugh M. VERIFIED CUSTOMER
I miss an appointment to have my tired change back on Oct 12th. I didn't realize I had missed it until I called a week later and then had to reschedule the appointment. No problem there. My appointment was made for yesterday 11/3 at 1pm. I arrived about 20 minutes early and was told that they will get to it. I had waited over an hour with no progress and when I asked what was taking so long to change a tire, I was given the excuse of the technician was having to search 3 different warehouses to find my tire after the technician grabbed the wrong tire to begin with.
To me it didn't seem like anyone was in a hurry to get things done and when I voiced my displeasure, the service mgr didn't seem to care. I was sooo pissed off I couldn't see straight and didn't have anyone to talk to besides him.
Until yesterday, I had always received great service at your service center. I cant brag on you guys any more....and if it wasn't du÷ to the warranty I would take my business to someone who would appreciate my business.
11/4/2020
Anthony P. VERIFIED CUSTOMER
Danny is always courteous and respectful.
11/4/2020
Veronica T. VERIFIED CUSTOMER
Very professional and courteous. The work was done in a very timely manner and Mitch was able to make the appointment for my car while the shop was booked so tightly so I could make my return trip to California on time.
11/4/2020
Chad W. VERIFIED CUSTOMER
The staff and Mr. Colvin were very nice and worked well to get me in and out in a timely manner. Thank you
11/4/2020
CARL R. VERIFIED CUSTOMER
I respond to Subaru’s surveys
11/4/2020
Glynda L. VERIFIED CUSTOMER
Fast and friendly service.
11/4/2020
Paul L. VERIFIED CUSTOMER
The treatment my family received was above and beyond.
11/4/2020
Kimberlycooper B. VERIFIED CUSTOMER
Thank you for the service.
11/4/2020
Rex M. VERIFIED CUSTOMER
Excellent service
He explained every part of my visit, what the issue was and how the repairs would be done along with updates on the progress of my car