My wife brought her Legacy in for a scheduled recall repair. She was not told the length of time that the repair would take at the time of scheduling. 2 1/2 hours. Then, after taking her car for the repair they came back to tell her that they didn’t have the parts to make the repair. Seems to me that they would make sure they have the correct parts in stock before scheduling the repairs. A lot of wasted time for my wife. Needless to say , she was not very happy that she has to schedule another time to bring her car in. At least now she knows that it’s going to be a lengthy repair. That is , if they have the correct parts.
11/10/2020
Jose P. VERIFIED CUSTOMER
Thank you for a great job and amazing service.
11/10/2020
Denver L. VERIFIED CUSTOMER
Yes very
11/10/2020
Thomas H. VERIFIED CUSTOMER
Great service From beginning to end. comfortable waiting room.
11/10/2020
KEN A. VERIFIED CUSTOMER
Felt at home through the whole process. Everyone that I dealt with explained what the cost would be, there were no surprises and it was done in a timely manner.
11/10/2020
Kayla K. VERIFIED CUSTOMER
The service I received was top notch. Everyone was very friendly and understanding with my unique situation. Thank you to each and every person that helped along the way
11/10/2020
Andrew P. VERIFIED CUSTOMER
Love the service department!
11/8/2020
Terri S. VERIFIED CUSTOMER
Danny did a great job!
11/8/2020
Christine O. VERIFIED CUSTOMER
Danny was polite, efficient and knowledgeable!
11/8/2020
Paige H. VERIFIED CUSTOMER
Danny is always amazing. I've had him for a few years as my service guy and he always has the best attitude, is incredibly friendly and knowledgeable about my services on my Subaru. He's one of a kind and I absolutely love him!
11/8/2020
Phillip K. VERIFIED CUSTOMER
Austin did a super job.
11/7/2020
Jason J. VERIFIED CUSTOMER
Danny was great! I appreciate him taking the time to explain the bill to me.
11/7/2020
Brian R. VERIFIED CUSTOMER
Nothing but good things to say about Reliable Hyundai
11/7/2020
CHRIS W. VERIFIED CUSTOMER
Thank you, I appreciate your professional service.
11/6/2020
Madeline H. VERIFIED CUSTOMER
Austin is the best! He is really good at communicating with updates on my vehicle. I appreciate the entire service department! And Joe is the best of the best, he did the work on my Subaru. I’m always well taken care of!
11/6/2020
Joseph R. VERIFIED CUSTOMER
Mitch was great and very professional I give him 5 stars????????
11/6/2020
Janell M. VERIFIED CUSTOMER
All vood
11/6/2020
Marianthe K. VERIFIED CUSTOMER
Wonderful service as usual!
Thank you for taking such good care of my car!
11/6/2020
Carol R. VERIFIED CUSTOMER
Service was fast. Terrill was very courteous and helpful.
11/6/2020
Jami G. VERIFIED CUSTOMER
Austin was fine, but the problem is not solved. He ordered a new CD player to installl. I bought the CrossTrek new in Feb and the CD player never worked. Seems like you have a pretty big quality issue when a vehicle can leave your plant with a non functional accessory part.
Also, Harmon units have a poor reputation. I don’t understand why Subaru uses them. My friend had a new Forrester and had to have her CD player worked on repeatedly. (Also, I really dislike that you can not turn off the radio. You can mute it, but upon restart it is back on. But, that is not connected to my repair issue.)