Nory is courteous and friendly and rest of staff was nice
9/29/2020
Leticia G. VERIFIED CUSTOMER
I am glad to be there Thank you
9/28/2020
Jose R. VERIFIED CUSTOMER
I was very happy with service they treated me with respect and red carpet thank you pastor
9/27/2020
Jose R. VERIFIED CUSTOMER
The car is leaking oil taking back on Sunday morning
9/27/2020
Kenyan L. VERIFIED CUSTOMER
Very good customer service from Andres Padilla.
Thank you
9/27/2020
Hector P. VERIFIED CUSTOMER
Muy eficiente gracias bendiciones
9/26/2020
Roberto R. VERIFIED CUSTOMER
Good customer service and very helpful
9/26/2020
Sergio T. VERIFIED CUSTOMER
Our unhappiness is not with Andre's. He was great helping my wife. She was really satisfied with his help & attention. We are displeased with your courtesy wash. They have left my car worse each time. I'd rather you don't wash it anymore.
9/26/2020
Isabel F. VERIFIED CUSTOMER
Good
9/26/2020
Alyssa G. VERIFIED CUSTOMER
Absolutely loved the service I don’t know why I went to universal city. Was in and out within an hour and they allowed me to wait inside with free refreshments such as coffee and water. Comfortable seating. Love how they also sent me a video explaining what was being done to my car as well as what I need to have changed and so fourth. Extremely pleased you guys are AWESOME
9/26/2020
Stephanie S. VERIFIED CUSTOMER
I was was provided great service. Will continue to bring my cars to Downey Nissan.
9/26/2020
Socorro B. VERIFIED CUSTOMER
Completely satisfied with customer service. Customer service representative contact me to inform me that the car was ready and that there was a mechanic available to test drive the car to make sure that the car was running good with out making noise. The mechanic explain that if the car continue to make any type of noise to please bring it back into the dealership. Both the mechanic and the service representative were very respectful and courteous. Excellent service.
9/26/2020
Juan V. VERIFIED CUSTOMER
Thank You Frank and your team ????????
9/26/2020
Bettie Smith. VERIFIED CUSTOMER
Good customer service
9/26/2020
Maribel D. VERIFIED CUSTOMER
Siempre es un placer llevar mi carro a Nissan Downey me gusta porque el servicio es excelente lo tratan a uno como que si fuera parte de la familia gracias Gracias por hacerme sentir un cliente valioso
9/26/2020
Enrique N. VERIFIED CUSTOMER
Le faltaron algunas cosas que reparar ami carro..????
9/26/2020
Leticia E. VERIFIED CUSTOMER
Very disappointed. Nissan had me going back and forth for multiple days during the past week. Each visit to the service department i was told i could not be helped that day and had to return the following day to be helped. Two different people and the service manger were not very helpful. They insisted to keep my car for more time, already having kept it for two days.
9/26/2020
Leticia E. VERIFIED CUSTOMER
Unreliable. Was told to return to service only to be told that i could not be helped that day and had to return another day. For once again not to be helped.
9/25/2020
Sectran Security. VERIFIED CUSTOMER
Maury Toro Jr was great communicator on work progress of our vehicle. All future repairs will be going to Downey Nissan.