Jaryd was very professional. Very good customer service skills, and polite. That is something rare to see during the COVID.
12/31/2020
Tiffany K. VERIFIED CUSTOMER
Your customer service was excellent and I appreciate that! I am not happy that my car had significant warnings about my brake system that was due to the need for a “computer update” and I was charged for this update. I was concerned for my safety while driving my car to be checked out with a flashing break system error. This update needed should have been communicated to me prior to this point so that it could have been completed before errors were indicated.
12/31/2020
Mona G. VERIFIED CUSTOMER
Jared was very helpful and very understanding
Thank him for me I might of forgot great job
12/31/2020
Allan J. VERIFIED CUSTOMER
Omar is a very good service and every time I come there he is very friendly and always takes good care of me!
12/31/2020
Isadora M. VERIFIED CUSTOMER
Great service as always. Courteous staff and comforting waiting area. Norm Reeves Vista will always be my first choice whenever my Insight needs service.
12/31/2020
Jake G. VERIFIED CUSTOMER
Omar did a great job with communication and assisting me quickly. I would highly recommend him to family and friends.
12/31/2020
Daniel S. VERIFIED CUSTOMER
Everything went perfect
12/31/2020
Charlene E. VERIFIED CUSTOMER
To be clear, Omar did a great job and at no time turned from his immediate job (me and my car) to try to fix the lack of employees needed to keep your business successfully working. I understand the immediate circumstances happening in our communities, but the areas of your business where people were clearly needed to take care of customers was highly lacking. Also, credit must be given to the receptionist who was due her lunch break, also worked above and beyond by putting her needs aside for your business and answered my call.
12/31/2020
Kyle M. VERIFIED CUSTOMER
He was kind, clear and prompt.
12/30/2020
Maria . VERIFIED CUSTOMER
Great experience!
12/30/2020
Kristin A. VERIFIED CUSTOMER
Thanks for the quick and courteous service! I appreciate you honoring the original quotes price and taking care of the extra services on top of it. Great communicator!
12/30/2020
Douglas A. VERIFIED CUSTOMER
My car had electrical drainage issues. Rather than trust that I wasn't imagining it, staff did standard static diagnostic checks and then concluded (I assume) that the car was good and I was misstating the situation. (Note that I received the car from Reeves on a Friday, drove it 5o miles the following week and on Sunday morning the car failed to start.) In fifty years of owning a car or motorcycle (including three Hondas), I have never had a car that wouldn't start after a week of non use. Please, no callback. I'm arranging to sell the car.
12/30/2020
Jeffrey S. VERIFIED CUSTOMER
Patient and informative. An asset to your team.
12/30/2020
Helen J. VERIFIED CUSTOMER
Jennifer was helpful, knowledgeable and friendly.
12/30/2020
Jeanne L. VERIFIED CUSTOMER
Super nice offered ride especially since it was raining!thank you from your AZ customer
12/29/2020
Kristen A. VERIFIED CUSTOMER
Jaryd was outstanding the entire time! He had to deliver bad news to me regarding rodent damage to my car and he handled himself very professionally. I definitely trust him and his advice.
12/29/2020
Jodi H. VERIFIED CUSTOMER
Jaryd was very helpful with what my car needed and keeping me informed. He was kind and pleasant as well. Thank you
12/28/2020
Sally . VERIFIED CUSTOMER
The service I received was pleasant and
Was done efficiently!
12/26/2020
Donald J. VERIFIED CUSTOMER
My only complaint was that after changing the cabin air filter they should run the air on high for 30 seconds or so then I would not get the face full of dust when I turn it on myself. Lots of dust got disturbed during the change and I got a face full on first turn on of the fan.