Overall the service was good. I'd be completely satisfied if you had the part I needed in stock. I had to place an order without any guarantee of when it will be available to complete the service of my vehicle. It also took a couple of hours to came up with the diagnostics. I expected this process to be much faster.
But Josue was kind enough to replace the battery of my keys when he heard my remote was not working. That was unsolicited and a very pleasant surprise.
Thank you.
2/22/2022
Kimmy Q. VERIFIED CUSTOMER
Excellent services, Good job on getting my car done so quickly. service adviser help me to figure out how to pair my phone with car via bluetooth. Thank you.
2/22/2022
Bulmaro C. VERIFIED CUSTOMER
I been told when I dropped my car, the service will take about 2 hours, never received any update and called after 2 hours got no response, so I went personally to ask and wasn't ready, funally i got my car by 2 pm
2/21/2022
Glen N. VERIFIED CUSTOMER
Excellent service and done on time.
2/21/2022
Josh S. VERIFIED CUSTOMER
Jessica was very helpful and kept me updated during the process. I appreciate her demeanor in explaining what services were recommended without being overly pushy. Thank you!
2/21/2022
Linda T. VERIFIED CUSTOMER
Jessica Johnson is an outstanding asset to your service team. She had an amazing knowledge about many mechanical facets of my Honda Civic ! She kept me in the loop at all times during the several days that my car was there, with a professional manner not often seen by service writers. Thank you Jessica for all your help.
2/21/2022
Sammy O. VERIFIED CUSTOMER
Thank you Josue for helping me with my service. I hope Honda of Vista knows of you being very professional and your great customer service. Thank you Josue????????????
2/21/2022
Sharon N. VERIFIED CUSTOMER
Great customer service
2/20/2022
Ernie P. VERIFIED CUSTOMER
He was very helpful and provided us with all the information we needed for our vehicle. He was very knowledgeable and correct when our vehicle would be ready.
2/20/2022
James U. VERIFIED CUSTOMER
I was told I would be notified when my car was ready. I had to check myself and waited longer than needed. I had to point out that my car was ready.
Her desk was very unorganized and took a while to find my paperwork further delaying my wait time.
2/20/2022
Gerardo A. VERIFIED CUSTOMER
While Omar was excellent, the initial wait time was absurd. Arrived at 11AM for an 11:20AM appointment, was not seen until 11:45AM
2/20/2022
Esmeralda M. VERIFIED CUSTOMER
Omar is the best. Always look forward to getting my oil change.. Omar is amazing, courteous and professional.
2/20/2022
Celine C. VERIFIED CUSTOMER
Excellent service
2/20/2022
Ray S. VERIFIED CUSTOMER
Professional, thorough and friendly.
2/19/2022
Anthony K. VERIFIED CUSTOMER
Excellent service
2/19/2022
Courtney U. VERIFIED CUSTOMER
Very nice
2/19/2022
Roger C. VERIFIED CUSTOMER
Jessica explained answers to my questions very well.
2/18/2022
Phillip R. VERIFIED CUSTOMER
Courteous and timely service
2/18/2022
Steven S. VERIFIED CUSTOMER
Very, very satisfied. Josue treated me great, thanks. I will be back in the future.