Jesse H and Jessica J have always been so professional and communicative we are very Happy with our vehicles being serviced there ..
3/9/2025
Darlene W. VERIFIED CUSTOMER
John Beck was an outstanding service advisor today. He was able to help me understand the needs of my 2023 HRV along with helping me get Round Trip shuttle while my HRV was being serviced... Thanks, John!
3/9/2025
Jansi S. VERIFIED CUSTOMER
Your entire operation seems very efficient.
3/9/2025
Susan S. VERIFIED CUSTOMER
Very polite and fast service!
3/9/2025
Linda D. VERIFIED CUSTOMER
Sal was great. Friendly, informative, very detailed and knowledgeable
3/9/2025
James B. VERIFIED CUSTOMER
Great guy. Very professional
3/8/2025
Robert M. VERIFIED CUSTOMER
Ernesto A explained everything very well and was very professional. I’ll definitely come back again!
3/8/2025
Judy R. VERIFIED CUSTOMER
Sal was very helpful, explained everything & kept in touch with me. He provided great customer service!
3/8/2025
Ariana Z. VERIFIED CUSTOMER
Everyone was helpful, professional, and friendly. The service went quick and smooth.
3/8/2025
Danielle O. VERIFIED CUSTOMER
Why wasn’t the black box data reviewed? I’ve had two incidences within a month of this vehicle doing things that should not do. The first one was a month ago when it stopped suddenly like I hit a brick wall going 2 miles an hour. And the next one was two days after it was serviced at your dealership when it jumped the curb over a sidewalk over a garden before it stopped barely missing, hitting a lady and her dog. Who are my witnesses. John Beck said the automatic stop does NOT engage under 35 miles an hour although I’ve read differently. Also, two items underneath my hood that look weird. Your outside man fixed one of them, but the other one is still a mystery. Do you look Although I’ve read differently. Also, two items underneath my hood that look weird. Your outside man fixed one of them but the other one is still a mystery. Do you look under the hood when you service a car? This is the second time you’ve serviced my car and these issues were not fixed. https://www.updatepromise.com/survey/followup/
3/8/2025
Gloria . VERIFIED CUSTOMER
My experience and service at Honda has been phenomenal, thanks to Sal!
His amazing professionalism, knowledge, customer service, attentiveness, and rapid response have been 5 stars! He goes above and beyond for the customer. I appreciate all his hard work, patience and dedication! Sal has been helping me the last 5 times I taken my car in. And consistently provided incredible service!
3/8/2025
Jonathan . VERIFIED CUSTOMER
Ernesto was amazing and really helped me out with timing and getting me in a rental. I’ve had bad experiences here but the service department (especially Ernesto) has came in clutch and turned my mind a bit on the vista location.
3/8/2025
Cara R. VERIFIED CUSTOMER
Sal was awesome! He was very helpful, provided great and thorough customer service and honesty made my experience very positive! Thank you Sal
3/8/2025
Cirilo T. VERIFIED CUSTOMER
Ernesto was very helpful.
3/7/2025
Angeles H. VERIFIED CUSTOMER
Thank you very much, your work was amazing
3/7/2025
Arnulfo A. VERIFIED CUSTOMER
Good customer service
3/7/2025
James B. VERIFIED CUSTOMER
Very efficient and professional
3/7/2025
Manuel H. VERIFIED CUSTOMER
John is a real professional in the service industry. He was humble, kind, and considerate during my visit. He has snacks too ! He kept me as his priority during my time there and it definitely makes me consider bringing my car for service whenever it needs it here at Honda Vista. Thank you John, God Bless.