Brandon is a very professional service advisor. He kept me up to date on the status of my vehicle throughout the repairs and recommended future service requirements for my vehicle
Thank you Norm Reeves Honda management for hiring such a high quality employee
3/7/2025
Jamin C. VERIFIED CUSTOMER
Excellent customer service - above and beyond
3/7/2025
David S. VERIFIED CUSTOMER
He was willing to work with me in getting the work done that I wanted. I feel he did a good job. I will say there was one small hitch. When I took the truck in I understood that the idler for the timing would be replace with the rest of the parts that the belt used . He did tell me that there was no need to replace it or the tech would have told him it needed to be replaced. He pointed out there is a 1 year warranty and if I had a problem bring it back in. Time will soon tell. He did keep me updated and was willing to answer any questions I had. He is someone I would be happy to work with again. I feel he gave me a good price for the work that was done. You are lucky to have someone who cares about the customer. most reps will not pick up the phone they just text with no interaction with the customer. That is important to me. I drove down from Anaheim to use your service department I know I passed two or three other Honda dealers to go to see Gerardo. That should tell you how good of a job he did.
3/7/2025
Sharon U. VERIFIED CUSTOMER
It was easy to set up an appointment and the service was done before scheduled. Jorge was great to work with.
3/7/2025
Austin H. VERIFIED CUSTOMER
He was great, informative and helpful
3/7/2025
Nguyen N. VERIFIED CUSTOMER
Arbenz Anton is the best! Honda is lucky to have him in your teamwork ! Great customer service, Arbenz Anton! 1000% satisfied with Arbenz Anton!
3/7/2025
Antonio R. VERIFIED CUSTOMER
You’re the best, Gerardo Molina! Thank you!
3/7/2025
Rudy K. VERIFIED CUSTOMER
Ok
3/7/2025
Maria-Lisa C. VERIFIED CUSTOMER
Excellent service
3/7/2025
Abel R. VERIFIED CUSTOMER
Excelente servicio
3/7/2025
Hina S. VERIFIED CUSTOMER
He provided a great service, always kind and helpful.
3/7/2025
Shomari M. VERIFIED CUSTOMER
Great Service!
3/7/2025
Miguel O. VERIFIED CUSTOMER
Luis prado was very detailed and accommodating. Thank you
3/7/2025
Kimberly G. VERIFIED CUSTOMER
It’s always fantastic to work with Arbenz!
3/7/2025
William C. VERIFIED CUSTOMER
Great service agent. Speedy resolution.
3/6/2025
June V. VERIFIED CUSTOMER
Staff was very polite and helpful.
3/6/2025
Huan T. VERIFIED CUSTOMER
Brandon is very nice, friendly and professional on job. He gave the best service and the trustworthy for my honda crv. Everything is done with my satisfaction. Thank you Brandon.
3/6/2025
Jyhdar L. VERIFIED CUSTOMER
I was advised to submit the Proof Of Correction. I went to DMV but they don’t even have my CRC on any hold for recall repair. I was told to submit the proof only during renewal of registration and not in advance. Hopefully other customer is not as confused as I was.
3/6/2025
Davina C. VERIFIED CUSTOMER
Jorge provided excellent customer service. 10/10, will get an oil change again.