Great service, enjoyable experience. Definitely will return
1/30/2024
Tsung-Lin L. VERIFIED CUSTOMER
I went to get my car serviced (oil change and rotate tires) this afternoon, and it seems like the maintenance somehow lowered the chassis of my car (might be the screws aren’t tightened). Now, every time I go over a speed bump, there’s a scraping sound. Normally, there wouldn’t be any noise when crossing speed bumps. But ever since the service this afternoon, I keep hearing it. And it is super dangerous. Now I have to spend my time to go maintenance again. Waste my time!
1/30/2024
Paul O. VERIFIED CUSTOMER
Michael Fernandez has been my service advisor for about eight years going back to when he worked at another Honda Dealership. When Michael relocated to Norm Reeves Honda I followed him and brought the service needs for my two Hondas to him. Michael has always been very pleasant to deal with and keeps me informed about the status of my vehicles and any recommended service items. I trust Michael completely.
1/30/2024
Man N. VERIFIED CUSTOMER
Good service?friendly workers
1/30/2024
Parvin M. VERIFIED CUSTOMER
Timing was perfect , I was clear about the problem & Alex explained the issue with patience & nice & politey was done on time that I was told , He made sure I was ok with everything car needed , also he made sure that I go back if there was anything wrong with car ! Thank you Alex
1/30/2024
Daniela S. VERIFIED CUSTOMER
Great service! Arbenz was very courteous and professional, and very helpful throughout the process. Car was serviced quickly and finished well before the estimated time frame. Thanks a bunch!
1/30/2024
Ana F. VERIFIED CUSTOMER
Great service. Delano was friendly and knowledgeable.
1/30/2024
Jessica P. VERIFIED CUSTOMER
My service advisor was wonderful and worked with me on everything! So helpful, thank you!
1/29/2024
Chad P. VERIFIED CUSTOMER
Exceeded expectations for time and efficiency
1/29/2024
Elizabeth F. VERIFIED CUSTOMER
I liked the free car wash, saved me time
1/29/2024
Carmelito D. VERIFIED CUSTOMER
Na
1/29/2024
Francis R. VERIFIED CUSTOMER
He is really great, awesome customer service. I wish, I could always pick him to assist the next time I visit.
1/29/2024
Ryck D. VERIFIED CUSTOMER
Delano was courteous and professional but with a natural earnestness and not like someone “trying” to act on this manners.
He was also very prompt with his texts informing me of the status of my vehicle during the duration of the service.
1/29/2024
John N. VERIFIED CUSTOMER
Luis was great!
1/29/2024
Kelieda S. VERIFIED CUSTOMER
I appreciate Delano and the Honda team making this stressful experience, easy to deal with. The assessment of my car was explained well and I feel comfortable that it was well taken cared of. I plan on using this location for future vehicle maintenance needs.
1/29/2024
Ryan P. VERIFIED CUSTOMER
Brandon took care of all my needs and has excellent customer service as always!!
1/28/2024
Kathleen T. VERIFIED CUSTOMER
Brandon is the ultimate. He cares and shows it by following through on every single thing and then always goes beyond after that. I appreciate him.
1/28/2024
Chintankumar A. VERIFIED CUSTOMER
Felt very welcomed
1/28/2024
Anabel G. VERIFIED CUSTOMER
Excellent customer service. Luis is very profesional and helpful.
1/28/2024
Anne P. VERIFIED CUSTOMER
Delano is very professional and a real gentleman who sees that my car is serviced appropriately.
All the men make sure I am taken care of.