Erick's customer service was fenomenal,he greeted me with a smile and followed up with updates on my vehicle throughout the day
8/22/2025
Doug C. VERIFIED CUSTOMER
Getting tired of always being upsold extra services. Not sure it is always needed. Seems like every visit. I have bought Honda's and after 10 years thinking of changing dealers. Your team is helpful and friendly no complaints. But again I believe that I am always being targeted for upselling when I come in for routine service.
8/22/2025
Nelson C. VERIFIED CUSTOMER
Excelente trabajo
8/22/2025
Pamela S. VERIFIED CUSTOMER
Saib is always very helpful. Excellent customer service.
8/22/2025
Brian C. VERIFIED CUSTOMER
Teresa was very helpful and provided great deal of information!
8/22/2025
Shahrakh N. VERIFIED CUSTOMER
Friendly and Professional
8/22/2025
Emmy P. VERIFIED CUSTOMER
Guy was very handsome and polite and nice.great customer service
8/21/2025
John H. VERIFIED CUSTOMER
Hector, as always was awesome, and I was in and out in 1 hour after having A1-B1 service … Wednesday is a good day to have service done
8/21/2025
Yanira A. VERIFIED CUSTOMER
Great customer service
8/21/2025
Jorge E. VERIFIED CUSTOMER
I can’t say enough great things about Erick Zermeno at Freeway Honda! Every time I bring my car in, Erick goes above and beyond to make the experience smooth and stress-free. His customer service is outstanding—he communicates clearly, keeps me updated throughout the entire process, and always takes the time to explain what’s being done in a way that makes sense.
What really stands out is how much he looks out for me as a client. I never feel rushed or brushed off—Erick genuinely cares about making sure I’m taken care of and that my vehicle gets the proper attention it needs. It’s rare to find someone in the service industry who combines professionalism, honesty, and kindness the way he does.
Because of Erick, I know I can trust Freeway Honda with my car, and that peace of mind is priceless. If you’re looking for someone who truly values their customers and delivers excellent service every time, ask for Erick Zermeno. He’s the best!
8/21/2025
Cassandra A. VERIFIED CUSTOMER
Teresa was super welcoming from the moment I got to the service center! She walked me through the process and kept me updated with my car status.
8/21/2025
Steven M. VERIFIED CUSTOMER
Oscar added me to his schedule and provided prompt diagnosis and repair service.
8/21/2025
Gabriel C. VERIFIED CUSTOMER
Muy bien todo muy amables gracias por todo
8/20/2025
Shirley M. VERIFIED CUSTOMER
Excellent
8/20/2025
Karin /. VERIFIED CUSTOMER
Michael was very helpful
8/20/2025
Marie H. VERIFIED CUSTOMER
Hector was very helpful.
8/20/2025
Sergio C. VERIFIED CUSTOMER
Servicio excelente ,attitude positiba y amable..
8/20/2025
William F. VERIFIED CUSTOMER
First time working with Teresa
and She was terrific. Great communicator. I had to leave the car there overnight and shenkpt me fully updated on my cars status. Excellent customer service representative and a credit to your dealership, and to Honda.