Every thing was handled promptly and had good communication with Michael ! Informative response ! Was very pleased ! Thank you
11/23/2023
Christine M. VERIFIED CUSTOMER
Kenya was fine. Communicated well and nice and even though she wasn’t the most helpful, I felt like she did care. This review isn’t really about her. Bacially, the whole extended warranty thing is confusing. Ended up taking it to the dealership I bought my car and they said that if the dealership I was at had just called them, they could have transferred the warranty. Instead because of the situation, I won’t get the issue fixed for another week. Very unhappy with freeway Honda. I can almost guarantee I’ll never be back.
11/23/2023
Christian H. VERIFIED CUSTOMER
Professional and helpful.
11/22/2023
Earl /. VERIFIED CUSTOMER
Good job helping
11/22/2023
Kya L. VERIFIED CUSTOMER
Excellent customer service from Oscar . Will come back again for future car needs . Thank you!
11/22/2023
Elizabeth R. VERIFIED CUSTOMER
It was a great experience, the staff very helpful and kind thankyou so much
11/22/2023
Sabrina T. VERIFIED CUSTOMER
Oscar was great and very helpful!
11/22/2023
Barbara M. VERIFIED CUSTOMER
Oscar was completely polite and professional. He kept his calm when I became upset that an anticipated minor servicing of approximately $300 ended up having two large $1400 other servicing items. I had had the 100,000 miles serving just 6 months ago and the only recommend to watch for was having to replace my tires in 12 to 18 months. Frankly anyone would ‘lose their cool’ having this minor servicing turn into a $2,999.26 bill.
My anger was due to the situation. Not due to anything Oscar did or said.
11/22/2023
Surya T. VERIFIED CUSTOMER
Oscar is a great service advisor. Looking forward to seeing him again.
11/22/2023
Fred L. VERIFIED CUSTOMER
Very professional and job well done car was done earlier than I expected
11/22/2023
Chen L. VERIFIED CUSTOMER
Efficient work, good service provided by Saib Gonzalez!
11/22/2023
Maria M. VERIFIED CUSTOMER
Very good service
11/22/2023
Corwin B. VERIFIED CUSTOMER
Saib is always helpful.
11/22/2023
Eddie F. VERIFIED CUSTOMER
Kenya Adame was very nice and very helpful
11/22/2023
Linda L. VERIFIED CUSTOMER
Oscar was great. He was knowledgeable, attentive and friendly. I'll be back ????
11/22/2023
Cido D. VERIFIED CUSTOMER
Really good customer service by Hector
11/21/2023
Odilon/Edwin M. VERIFIED CUSTOMER
Buen servicio por todos los trabajadores de honda ….grasias por sus buenos tratos…..
11/21/2023
Hector P. VERIFIED CUSTOMER
The service was excellent beginning to end. Fast and efficient. Waiting time was less than anticipated. Everyone was professional and respectful.