Joshua was very pleasant and was very professional answering all my questions and provided good feedback on the current condition needs. I had a question regarding the use of the Pilots system menu and even though he didn’t had the answered he went out of his way to send me some how-to do what I asked! We were impressed by this quality of serviced. Thank you
12/19/2020
Janine A. VERIFIED CUSTOMER
Great service all around.
12/19/2020
Norah Marian. VERIFIED CUSTOMER
Very organised , and good timely service .
Nice waiting area . No games unlike last car dealer repair shop.
Gabi provided very good costumer service
12/19/2020
Elaine M. VERIFIED CUSTOMER
My Helpful Honda Guy - Octavio Cortez is THE BEST!!!!
12/19/2020
Rosio L. VERIFIED CUSTOMER
Service was on time and professional
12/18/2020
Benjamin G. VERIFIED CUSTOMER
Nice & helpful guy!
12/18/2020
Daniel H. VERIFIED CUSTOMER
I had a great experience at Norm Reeves Honda, the service department representative Gabbie Dominguez is very helpful and professional
12/18/2020
Thuc L. VERIFIED CUSTOMER
Service very good
12/18/2020
Lydia M. VERIFIED CUSTOMER
An excellent experience indeed, Service Advisor Anthony Sanchez was such a joy to work with.
Thank you.
Lydia M
12/18/2020
David R. VERIFIED CUSTOMER
The service was really good...they help out to get my car Service
12/18/2020
Jesus S. VERIFIED CUSTOMER
Good
12/18/2020
Oscar C. VERIFIED CUSTOMER
The main issue was that I did not feel safe while waiting for my vehicle. In total, I saw five (5) Honda employees that were either working on vehicles or that were entering the main office without a face mask or facial covering. There were also two customers that were coughing, they were not wearing a mask and nobody from Norm Reeves Honda told them anything. I decided to walk around the lot during my wait because I did not feel that I would be safe in any of the waiting areas. Also, I received an email offer for $10 off an oil change, but the Honda rep that charged me told me that I couldn't use that offer on my vehicle. Why was I descriminated for owning a Pilot? Why did I receive that offer if I wasn't going to be able to use it? Honestly, I don't know if I'll be going back to this Honda service center. I was and I still am very disappointed.
12/18/2020
Marlaina O. VERIFIED CUSTOMER
Thank you!
12/18/2020
Guan J. VERIFIED CUSTOMER
after i did the service yesterday there’s some noises came from my front tiers while driving.I also found my car was leaking liquid .not sure it’s water or oil.could u do some inspect on it?
12/18/2020
Michael P. VERIFIED CUSTOMER
Great job no problems they actually helped out very well
12/17/2020
Myrna B. VERIFIED CUSTOMER
Good job
12/17/2020
Cesar B. VERIFIED CUSTOMER
Gabby was super nice and really helped us out definitely recommend her.
12/17/2020
Wendy G. VERIFIED CUSTOMER
Joshua Martinez was exceptional. Not only was his knowledge about my vehicle stellar, but he also took the time to explain everything. He also related to me on a personal level as we shared a similar experience. He is a kind soul.
12/17/2020
Rosemarie B. VERIFIED CUSTOMER
Everything was great. **** was very nice, everyone was.
12/17/2020
Rosa U. VERIFIED CUSTOMER
Gabriela Dominguez had excellent customer service and assured me that she would have my vehicle ready but a certain time. She was very helpful and has a positive attitude.