I am upset that I had to wait 1 hour and a half. The person that helped me was Anthony and he was a really nice person who answered my questions. Anthony told me that it would take 1 hour for the oil change when in fact it took 1 hour and a half. I was waiting and I went to look for Anthony, he had went to take his lunch break. I got upset because he didn’t inform me that he was heading out and made me wait longer when my vehicle was ready. I had to ask Brandon who told me that my vehicle was ready. I would like that next time I would be informed once my vehicle is ready and not wait longer. If I would’ve sat down and waited for Anthony I would’ve been sitting in the waiting room till he had came back from his break, which is unfair to me.
1/27/2022
Romelia Mendez. VERIFIED CUSTOMER
I called Norm Reeves to make appointment they call me right back my appointment was at 9 when in got my oil change everybody working there they are so friendly and so nice I am so happy I bought my car heading towards read Honda West Covina love my car
1/27/2022
Roger L. VERIFIED CUSTOMER
Good service
1/26/2022
Jan D. VERIFIED CUSTOMER
Juan was very accomidating friendly and extremely helpful in solving my concerns.
1/26/2022
Arne R. VERIFIED CUSTOMER
Very pleasant service appointment. Brandon did a great job!
1/26/2022
Veronica N. VERIFIED CUSTOMER
Great service !
1/26/2022
Neidy B. VERIFIED CUSTOMER
I was very pleased with the service. Javier is an excellent customer service very impressed by his caring and professionalism. Please congratulate him in my name. People like that make you want to comeback to your service.
1/26/2022
Eduardo G. VERIFIED CUSTOMER
Brandon was great!! When he called he was very detailed with services he recommended, along with the services that would be done. He was clear with provided how much it would cost for the services. Thank you again Brando . Keep up the good work!
1/26/2022
Chris S. VERIFIED CUSTOMER
Great service
1/26/2022
Angelo C. VERIFIED CUSTOMER
fire service by sam jafet and liam
1/26/2022
Steve R. VERIFIED CUSTOMER
Your whole team was great especially Coit Monell in parts. He was awesome in helping me select a new set of tires for my passport!
1/25/2022
Denise A. VERIFIED CUSTOMER
Juan ****Luna was very professional and patient. I enjoyed my visit today.
1/25/2022
Joel F. VERIFIED CUSTOMER
Juan ****Luna was an excellent representation of customer service, communication and follow through.
Embodies the Honda Service expectations.
1/25/2022
Patricia . VERIFIED CUSTOMER
Great Experience!
1/25/2022
Minadel/ Francisco. VERIFIED CUSTOMER
Anthony Sanchez is very helpful he deserved a 5 star !!
1/25/2022
Maria D. VERIFIED CUSTOMER
Kellie was very professional friendly and knowledgeable took care of recalls I didnt even know about in a timely manner! Thanks again.
1/25/2022
Daimie L. VERIFIED CUSTOMER
Professional, great communication and was on point of the service time. Line of car moved quickly. Much more organize than the last visit
1/25/2022
Anthony . VERIFIED CUSTOMER
Anthony is awesome how he takes care of his clients. Thank you for putting on a service mgr as Anthony.