Brandon was outstanding and has always provided me with outstanding service and information regarding the maintenance of my vehicle.
1/14/2023
Joan Y. VERIFIED CUSTOMER
Trinity Guzman is amazing. She is knowledgeable, goes above and beyond to provide timely updates and follow-up. She provided the best service I ever received at Norm Reeves and I have been a customer for years. You are lucky to have her. The shuttle driver also provided exceptional service.
1/14/2023
Nancy V. VERIFIED CUSTOMER
Anthony was an amazing service coordinator, I’ll be happy to fill out the survey.
1/14/2023
Vivian R. VERIFIED CUSTOMER
Great service!
1/14/2023
Chris C. VERIFIED CUSTOMER
Great service and Sam was clear in telling me what services I need for my car.
1/14/2023
Allan Y. VERIFIED CUSTOMER
Brandon Hanson was an excellent services provider. No surprises.
1/14/2023
Alan H. VERIFIED CUSTOMER
Inspection indicates engine coolant level to be as check OK (Green Zone)
Inspection Failure
Coolant reservoir visual inspection actually indicates coolant level is well below the required Minimum indicator line.
?? trust factor
1/14/2023
John N. VERIFIED CUSTOMER
I love the service and done in faster then time promise
1/13/2023
Jonathan L. VERIFIED CUSTOMER
Juan was a great help - he guides me through the entire process and it was seamless
1/13/2023
Yan W. VERIFIED CUSTOMER
Very good service. Thanks
1/13/2023
Peter P. VERIFIED CUSTOMER
Very happy with the service
1/13/2023
Susan E. VERIFIED CUSTOMER
Thank you so much Sam Tung!
1/13/2023
Donald G. VERIFIED CUSTOMER
Excellent
1/13/2023
Leandro C. VERIFIED CUSTOMER
Thank you for providing excellent customer service!
1/13/2023
Josephine T. VERIFIED CUSTOMER
Was told I would get two free oil changes within the year or buying the car but when I arrived, they said that it’s based off mileage and that I wasn’t qualified for that free oil change anymore. Spoke with an associate to get a free oil change next visit, so I’m hoping that’s still honored when that time comes.
1/12/2023
Dominik S. VERIFIED CUSTOMER
Always great service, quick and convenient. Have always come to this location
1/12/2023
Aurora S. VERIFIED CUSTOMER
Excellent
1/12/2023
Jaylene R. VERIFIED CUSTOMER
I just wanna thank Brian he was really great and took care of me. I’ve been having this problem in my car for months and he finally took care of me and fixed what the problem was. He was friendly and polite. If anyone need help or service speak to Brian because he will help you out !
1/12/2023
Xiaolong L. VERIFIED CUSTOMER
We satisfied everything except the waiting time is too long.