Joshua Martinez did a great job helping me with my car.
7/12/2020
Caroline C. VERIFIED CUSTOMER
Anthony Sanchez provided great service! He answered all my questions and went the extra mile for example he offered to put my car key back on my key chain so I wouldn't mess up my nails???? Thank you again Anthony
7/12/2020
Marco B. VERIFIED CUSTOMER
Excelente servicio
7/12/2020
Melanie M. VERIFIED CUSTOMER
He was professional and kind.
7/12/2020
Fidel F. VERIFIED CUSTOMER
Great customer service Paul Phan was a great associate. Bit of a wait however even with a pre made appointment
7/12/2020
Nicholas C. VERIFIED CUSTOMER
Gabby is awesome. A perfect professional.
7/12/2020
Delia I. VERIFIED CUSTOMER
Great Experience!
7/12/2020
Deborah W. VERIFIED CUSTOMER
Too tightly scheduled for the number of techs on hand. What was promised to take one hour took nearly two.
Trinity was professional, efficient, attentive and so helpful!! I appreciated her knowledgeable and friendly help!
7/11/2020
Miguel C. VERIFIED CUSTOMER
I was satisfied with the whole process. Thank you!
7/11/2020
Nathan R. VERIFIED CUSTOMER
I had an issue with my newly leased pilot, and the team worked with me to take the vehicle in and repaired the problem with as little stress on my side as possible. It absolutely revitalized my trust in the West Covina team.
7/11/2020
Martha R. VERIFIED CUSTOMER
I went there for a battery because my battery went bad, and I had to pay for $64.00 for a battery that was under warranty. I don’t have money to fix my car otherwise I would, because I am on a fixed income and I can’t even pay my bills. I am very ill and I have to work driving around delivering postmates just so I can pay my bills and put food on the table for my kid’s. I am Grateful that I asked Trinity if they had a payment plan. She told me she would check to see if I Qualified. And I did qualify, but unfortunately now I have another payment to worry about. I don’t know what I will do when I have to go for my surgery. I won’t be able to drive for postmates, but the bills will still be there. Thank you Trinity for your help.
7/11/2020
Linda H. VERIFIED CUSTOMER
I wish you guys weren't so expensive!!!
7/11/2020
Victoria P. VERIFIED CUSTOMER
Trinity was my service advisor and she’s such a nice person, very polite and thoroughly explained services I need and kept me informed every step of the service. Thank you for helping to maintain my car in good shape and I feel confident and comfortable to go to your dealership for service just as good as my hometown dealer I have been with for long time.
7/11/2020
Dennise W. VERIFIED CUSTOMER
Juan answered all my questions. Was both friendly and professional.
7/11/2020
Leah K. VERIFIED CUSTOMER
I absolutely recommend Norm Reeves Honda to my friends and family, Sam helped to the max, thank you Sam, Si farcI have no complains what so ever
7/11/2020
Deborah M. VERIFIED CUSTOMER
The service person was wonderful.
7/11/2020
Genesis P. VERIFIED CUSTOMER
Gabby was courteous and helpful
7/11/2020
Ridwan A. VERIFIED CUSTOMER
As always, Trinity and Joseph and the team there are always very helpful.
Thank you!
7/11/2020
Lewis W. VERIFIED CUSTOMER
Great service and very professional. Thank you for great service