Anthony Sanchez in Service is WONDERFUL to work with! He is excellent at following through on what he says he will do. He is taking terrifc care of me, a customer and NRHS. I always ask for him. He is also honest and takes time to explain things.
On the other hand, the gals answering the phones could do with some additional training on how to communicate with customers. A couple of them failed to answer my SPECIFIC question and dumped me off on a voicemail that didn't even have a recording about who it belonged to - so I didn't know if it even ended up in the right place. Hope the feedback helps! Thanks for all your years of service to me!
8/4/2020
Daniel E. VERIFIED CUSTOMER
Good experience
8/3/2020
Jose C. VERIFIED CUSTOMER
Great service by trinity
8/3/2020
George B. VERIFIED CUSTOMER
Anthony was very helpful.
8/3/2020
Anthony K. VERIFIED CUSTOMER
Very helpful and informative on my vehicle ! I will always change my oil at Honda
8/3/2020
Imelda M. VERIFIED CUSTOMER
Brandon Hanson did an excellent job in explaining things that needed to be done in my car ; followed through empecably in a a timely manner. Very polite & professional.Great asset to your organization.I am a loyal Honda owner.
8/3/2020
Huong Q. VERIFIED CUSTOMER
NA
8/3/2020
Eric G. VERIFIED CUSTOMER
Great service team helped me with all my needs
8/2/2020
Daniel H. VERIFIED CUSTOMER
I am thankful to Gabriela Dominguez for assisting me. I love the maintenance and everything was done fast and excellent.
8/2/2020
Maria Kristina. VERIFIED CUSTOMER
Very helpful thank you
8/2/2020
Jose C. VERIFIED CUSTOMER
Anthony Sanchez great customer service encouraged me to want to come back to the dealer he was very helpful and professional his customer service was outstanding
Thank you Anthony Sachez for all you did and offered
8/2/2020
Anthony E. VERIFIED CUSTOMER
Great service
8/2/2020
Bridgette G. VERIFIED CUSTOMER
Gabbie was the best part of my visit. I appreciated her excellent customer service, warmth, and professionalism. Great job, Gabbie!
8/2/2020
San Z. VERIFIED CUSTOMER
Amazing
8/2/2020
Susan M. VERIFIED CUSTOMER
Joshua Martinez was very professional, gracious, and extremely personable. After greeting me while I was sitting in my car, he suggested I wait for him at his work station inside the Honda dealership because it was cooler inside where I would be more comfortable. While filling out the service paperwork, he took the time to ask me about my day and was very genuine. He left a good impression with me. I found myself thinking about what a nice young man he was and how fortunate Honda is for having him as one of their employees.
8/2/2020
Gecel H. VERIFIED CUSTOMER
Juan provides great customer service.
8/2/2020
Ruben O. VERIFIED CUSTOMER
Having my honda serviced at this dealership is always a simple & pleasant experience.
8/2/2020
Fernando L. VERIFIED CUSTOMER
Amazing service, Trinity really went above and beyond