Joshua was so patient and helped me with getting a tie back for my extended warranty released so that I could get my car serviced. He was communicative and thorough.
10/5/2020
Richard R. VERIFIED CUSTOMER
Extremely nice. Pleasure to work with
10/5/2020
Regan B. VERIFIED CUSTOMER
Excellent professional prompt service.
Everything explained up front. Services called for and clearly explained.
I was told it would be about an hour and 20 minutes but sure seemed less than that. Under promised and over delivered.
Greatly appreciate the follow ups through both text and email.
Thank You.
10/5/2020
Kim . VERIFIED CUSTOMER
Usually, I don’t like coming here because naturally the services are overpriced at a dealership. The last couple of times I came I received mediocre customer service. This time around Juan ****Luna was really nice and I was very pleased with my experience. The only thing I wish for this location is that the employees would actually wear a face covering instead of hanging it around their ear, other than that the place is really clean.
10/4/2020
Chris B. VERIFIED CUSTOMER
Paul and the rest of the team did a great job, thank you. Your team is the reason why I continue to drive an hour from home at my new house to west Covina for my vehicle's services. Keep up the great customer service.
10/4/2020
Rowena H. VERIFIED CUSTOMER
The service was fast and great attention was given.
10/4/2020
Natalia H. VERIFIED CUSTOMER
Anthony went beyond call of duty. He found time to help me in my personal need when I phones needed charging while doing zoom conference morning of Saturday, Oct 3,2020 . He saved my day. I was leading a meeting through (while waiting for my car being serviced) when my Device went to 2% when I thought its being charged. I just found out my charger was not working . I asked Anthony for help and he immediately asked looked for charger compatible to my device.and I was able to finish the meeting . Thanks to him . Too extra advices re care for my car greatly appreciated. He has been so polite and helpful and with ready smiles when talking to customers. Looking forward for the next car service with Anthony
10/4/2020
Muhammad Mosa. VERIFIED CUSTOMER
Love the enthusiasm of paul and how caring he is. Wnjoyed talking with him about civic type r
10/4/2020
Alma R. VERIFIED CUSTOMER
Nic3 and job done exactly when they said it would be done. And i felt covid19 safe
10/4/2020
Christine J. VERIFIED CUSTOMER
Excellent Customer Service. Thank you Joshua!
10/4/2020
Pedro B. VERIFIED CUSTOMER
He was very professional and helpful, thank you
10/4/2020
Guadalupe H. VERIFIED CUSTOMER
Excellent customer service
10/4/2020
Carmen C. VERIFIED CUSTOMER
Nice visit, professional service
10/4/2020
Evelyn F. VERIFIED CUSTOMER
Brandon was polite & understanding. He explained all the maintenance my car needed very well. He was super helpful. I am very satisfied with my service. I will definitely go back to Norm Reeves Honda Superstore West Covina. Thank you!
10/4/2020
Loc T. VERIFIED CUSTOMER
Samuel was very courteous & helpful.
10/4/2020
Ronald U. VERIFIED CUSTOMER
I went in for my service today and paid $248. They said everything was topped off, came home and coolant wasnt filled. For $248 im expecting everything to be done right.
10/4/2020
Eric W. VERIFIED CUSTOMER
Joshua was pleasant to work with. Very friendly and hardworking. Thanks again!