Marlin was very nice and professional. He was the first one who took the time to stop and see if I was being helped. I had been standing there near the service counter for 10 minutes or so and nobody else asked to help. He and the gentleman that shuttled me to and from my home were both excellent.
8/4/2023
Mike R. VERIFIED CUSTOMER
My only issue is the mileage that was recorded was wrong. It’s shown as 63,158 on the paper work however it’s actually 92,564. I called Drew when I got home to let him know and update the records, but I haven’t heard from him yet.
8/4/2023
Sheri L. VERIFIED CUSTOMER
Marlin is outstanding!
8/3/2023
Nicholas S. VERIFIED CUSTOMER
There were a few issues with the protection application but everything has been resolved to my satisfaction.
8/3/2023
Nicholas S. VERIFIED CUSTOMER
Lucas Smith was very good. There were issues associated with the original paint protection application. My concerns were addressed and Lucas was very professional throughout the whole process. Much appreciated.
8/3/2023
Cesar A. VERIFIED CUSTOMER
The best helpful and did a great job????
8/3/2023
Suzanne R. VERIFIED CUSTOMER
Lucas was extremely polite and kept me well informed on the progress of the service of my vehicle!
8/3/2023
Sean B. VERIFIED CUSTOMER
They were very open and up front about what work needed to be done and what was recommended and did not push any service to be done other CC than what I neede to be completed
8/3/2023
David B. VERIFIED CUSTOMER
Had some check engine lights that needed to be addressed. I couldn't get an appointment earlier than a week and a half out. I was able to leave my vehicle at the dealership and they were able to make the repairs in less than 24 hours. I really appreciate that they worked me into their schedule. They also have one of the cleanest service areas I've ever seen.
8/2/2023
Lance H. VERIFIED CUSTOMER
I wasn’t made aware of the additional service recommendations until I asked when I picked it up if there was anything found. They then showed me in the report the 4-5 additional items that were mentioned. The structure of your report and the texts don’t make that easy to see or identify. On section even said no additional Recommendations.
I’ll be back to have the other things done, but had I known I would have authorized all of those items to be done to avoid a second trip.
8/2/2023
Kevin R. VERIFIED CUSTOMER
Always professional.
8/2/2023
William P. VERIFIED CUSTOMER
Ok
8/2/2023
Yvonne L. VERIFIED CUSTOMER
In my opinion, the service dept at Rapids Honda is excellent!
8/2/2023
Dylan B. VERIFIED CUSTOMER
this dude rules
8/2/2023
Gary A. VERIFIED CUSTOMER
Thank you. You all always do well for us.
8/2/2023
Jeanpaul O. VERIFIED CUSTOMER
Thank you Shawn for good job you guys did on my Honda pilot black edition. I'm completely satisfied. I will be back.
8/2/2023
Joanne L. VERIFIED CUSTOMER
Mr. Diloremzo did a fantastic job.
Thank you so much for taking such good care of my car.
Also thank you to your people for taking care of me.
Great job done by all! Thank You!
8/1/2023
Scott D. VERIFIED CUSTOMER
Excellent service
8/1/2023
Jeff S. VERIFIED CUSTOMER
Thanks Shawn, everything went smoothly. Great service!