My vehicle was finished far earlier than I had expected. Matthew said they could add on a service that the scheduling department yesterday told me they would not be able to do, and made an appt two weeks out for it. Because of the distance I am from this dealership, Matthew said it would be no problem to take care of it today. And he that he would try to get me out as soon as possible because I would be waiting for my vehicle. I was pleasantly surprised with the efficiency of this appointment- and it being my very first since purchasing my vehicle less than 6 months ago. Thank you!
6/19/2024
Fadile U. VERIFIED CUSTOMER
Very good
6/19/2024
Shauna B. VERIFIED CUSTOMER
Blong did a great job! He was thorough, positive, and professional. We also enjoyed seeing the gentleman who originally sold us the Honda last December, Jorge. Thank you.
6/19/2024
Tom R. VERIFIED CUSTOMER
I’ll be happy to relate my excellent experience with Mr. Zastrow.
6/19/2024
Scott W. VERIFIED CUSTOMER
Well done
6/19/2024
Brad H. VERIFIED CUSTOMER
Chad always does a great job with service, answering questions, and helping find available appointments.
6/18/2024
Hugh G. VERIFIED CUSTOMER
Well done
6/18/2024
Erin U. VERIFIED CUSTOMER
The service was great and I love how honest the shop is.
6/18/2024
Jeff E. VERIFIED CUSTOMER
Matthew was very friendly and helpful. Good communication.
6/18/2024
Riley K. VERIFIED CUSTOMER
Matthew was great. Personable and professional. An asset to the coon rapids Honda team.
6/18/2024
Melissa M. VERIFIED CUSTOMER
Thanks for the great service you provided us.
6/18/2024
Nicky L. VERIFIED CUSTOMER
Michael was awesome!
6/18/2024
Bradley D. VERIFIED CUSTOMER
Matthew was great. Very polite and thorough. I have no issues with him. My complaint is with the techs ... this is the 2nd time my tire pressure hasn't been checked. The dealerships I bring my other vehicles to always check the tire pressure as part of their inspection. I asked Matthew if they did because I knew my tires needed air taken out of them. He assured me the techs checked the tire pressure and they would all be at 35psi. I checked on my way home and my tires were all different ranging 38 to 45 psi. I would have turned back around if I didn't live almost an hour away.
6/17/2024
Tom B. VERIFIED CUSTOMER
Very happy with my visit. Thanks much.
Marlin connected my new Android to my Accord.
6/16/2024
Kevin W. VERIFIED CUSTOMER
Matthew was very kind and professional while working with me and fully understood my car needs and concerns. I hope he will be the one I talk to in the future next time my car needs to be serviced.
6/16/2024
Rachel R. VERIFIED CUSTOMER
Very fast service.
Thanks
6/15/2024
Dennis A. VERIFIED CUSTOMER
Great job
6/15/2024
David K. VERIFIED CUSTOMER
Chad is the best! Excellent customer service , just a joy to work with him.
6/15/2024
Heidi S. VERIFIED CUSTOMER
Matthew listened to my concerns and helped where he could. Provided advise on how to navigate intermittent, ongoing issues.