They were able to help me as soon as I pulled up. They had my car ready at the promised time. The only problem was I had forgotten to ask about a problem I had with getting my text messages on the screen and the service person was not able to figure it out and said I would have to bring it back to look at. I already come thru commute traffic to get there so I will just have to figure it out. It was partially my fault because I forgot to mention it until I came to pick the car up.
12/9/2019
Diana C. VERIFIED CUSTOMER
Mark was a wonderful service person. He understood the problem and was friendly and helpful. He even went above and beyond figuring out that Mazda would repair this with no cost other than a warranty fee. Saved me quite a bit of money! I would definitely try to deal with Mark again.
12/9/2019
Jason H. VERIFIED CUSTOMER
Problem was not fixed.
12/9/2019
Kerry F. VERIFIED CUSTOMER
Polite- kept me updated - good info of what needed work now as opposed to watch for the next month or so
12/8/2019
Eddie S. VERIFIED CUSTOMER
Mike is courteous and knowledgeable about what he is doing. He patiently explained to me about what the service would include and the approximate length of time for the service.
12/8/2019
Arthur L. VERIFIED CUSTOMER
Jeremy was great very helpful and knowledgeable he is highly recommended.
12/8/2019
Adam L. VERIFIED CUSTOMER
Mark is great. He has been my point person for service a few times now at Putnam Mazda. The experience he and other members of your team exhibit is why it's so easy to keep coming back.
12/7/2019
Natalia S. VERIFIED CUSTOMER
Ronaldo was very helpful! He was nice, answered all my questions, I have no complaints. He did an awesome job!
12/7/2019
Gail D. VERIFIED CUSTOMER
Excellent service
12/7/2019
Karina E. VERIFIED CUSTOMER
great service by great team!
12/7/2019
Sana A. VERIFIED CUSTOMER
Great service n very helpful!
12/7/2019
Hwan Y. VERIFIED CUSTOMER
Good job. Well done.
12/6/2019
Mamoun U. VERIFIED CUSTOMER
This was the easiest service experience I've ever had.
12/6/2019
Bruno O. VERIFIED CUSTOMER
Friendly and professional!
12/4/2019
Angela W. VERIFIED CUSTOMER
I really like my representative. He is very knowledgeable and always super nice to me. Five + stars to him.
Thank you
12/4/2019
Daisy A. VERIFIED CUSTOMER
I took my car for oil change they did some inspections and they told me the drive belt needed to be change but they said i could drive it that it was ok i left mazda and it was making a loud noise I thought cuz it was checked i drove the car today and that noise its still there and when i told the girl her answer was well if they told u that u need to change belt maybe that’s the noise. Whe i took the car in it wasn’t making any noise the manager hasnt called me now im just waiting for mark to call me also i give a ride to my friend to work she is pregnant and i also work with kids if i get into an accident mazda will be responsible
12/3/2019
Emilyn L. VERIFIED CUSTOMER
Jeremy was helpful, patient & professional. It was a pleasure doing business with him.
12/3/2019
Danelle W. VERIFIED CUSTOMER
Very friendly and helpful service!
12/3/2019
Abel Z. VERIFIED CUSTOMER
I appreciate the kind and personable demeanor of Sidino. It makes for a comfortable and smooth service experience.