Austin was very pleasant and the turnaround time on my maintenance appointment was quick.
11/18/2019
Nadia R. VERIFIED CUSTOMER
As the team could not figured it out what is my break and beebimg sound rescan, I expected no charge for doing nothing on my vehicle. Conor team wasted my time and forced me to pay 85 boxes for the expert’s time who are not expert enough to find out the problem!!!
11/18/2019
Carla M. VERIFIED CUSTOMER
they Did a good job!
11/18/2019
Rebekah M. VERIFIED CUSTOMER
This is the second time I've worked with Connor. I'd say that his customer service skills and communication would make Toyota proud. Good representative for the company. I'll be requesting to work with Connor again in the future.
11/18/2019
John C. VERIFIED CUSTOMER
He was honest and fare with me.
11/18/2019
Lou V. VERIFIED CUSTOMER
Chris was beyond phenomenal
11/18/2019
Abdul Q. VERIFIED CUSTOMER
Great customer service.
11/18/2019
Shahid R. VERIFIED CUSTOMER
Great service & friendly staff.
11/18/2019
Christine V. VERIFIED CUSTOMER
Thank you Steve for making an unfortunate car repair bearable. Thanks also to Austin, Jake and the rental department.
11/17/2019
Ron S. VERIFIED CUSTOMER
Molly was very nice and helpful. She answered a couple of questions I had and provided me a price quote for tires, which I will need at my 40,000 mile maintenance.
11/17/2019
Thomas N. VERIFIED CUSTOMER
I won’t take my vehicles to anyone else other than Chris Martinez. Have been seeing him for years and he is trustworthy and extremely knowledgeable of what your vehicle needs, and a man of integrity.
11/17/2019
Ranjit-Harbans D. VERIFIED CUSTOMER
After the service on my corrola the light for air in the tires turned on . I have to take my car back to service dept again, hassle! But customer service was totally great with Shane Oneill ????????????????????
11/17/2019
Susan B. VERIFIED CUSTOMER
Derek is very good at his job and so nice. He is also very knowledgeable and helpful. Toyota is lucky to have him as an employee.
11/17/2019
Clay C. VERIFIED CUSTOMER
Jim stockman is my usual service writer. Molly was fun to work with though.
11/17/2019
Carolyn E. VERIFIED CUSTOMER
It was very fast service for a new battery . Thank you . Job well done .
11/17/2019
Loretta P. VERIFIED CUSTOMER
Service people are all great.
Only problem is : I service both of our cars and am often at Roseville and I don’t understand the lack of a quiet corner somewhere. Not everyone likes all the constant noise -
loud music, intercom, TVs and rude people on their cell phones. At least two sources of noise everywhere. I like to read and would appreciate it if at least your music weren’t so loud. Why would you think anyone wants to listen to that?
11/17/2019
Scott S. VERIFIED CUSTOMER
Michael is awesome. Love that guy. Only thing would be why it takes 2 hours to get an oil change and new brake fluid. Can go other places and it takes 30 min.
11/17/2019
Marla S. VERIFIED CUSTOMER
Although took much longer than led to believe by first contact, Cody very helpful and caring.
11/17/2019
Joaquin P. VERIFIED CUSTOMER
Conor is the man he’s very trustworthy and always tries to help anyway he can. I always feel confident I’m getting the best deal with him.
11/17/2019
Erline A. VERIFIED CUSTOMER
Connor was professional, courteous and kindly. I enjoyed working with him.