Service agent Austin was courteous and showed compassion when the porter accidentally locked the car with keys inside. Also provided review of checklist and appropriate actions that can be taken during future services for some items.
2/14/2021
Bryon-Florylynn T. VERIFIED CUSTOMER
Jason was great!!! Made the “chore” of car maintenance a very enjoyable experience. Give the man a raise!!!
2/14/2021
Kristine H. VERIFIED CUSTOMER
Mike is always so helpful and kind!
2/14/2021
Norman K. VERIFIED CUSTOMER
Shane went out of his way get me in and out. He provided great customer service. A very valuable resource.
2/14/2021
Ann B. VERIFIED CUSTOMER
Austin is amazing excellent customer service she really cares and is very professional please let her know she is appreciated
2/14/2021
Guillermo V. VERIFIED CUSTOMER
Service was good. I just felt the representative pushed too much to sell me new tires.
2/14/2021
Egor N. VERIFIED CUSTOMER
Jason M Lipman has been very helpful. My car issues have been addressed on timely manner. I would recommend Roseville Toyota service to all friends of mine.
2/14/2021
Jaime S. VERIFIED CUSTOMER
Toyota service is amazing. The team members are always professional and knowledgeable. Michael is great. I also love Sully's and the free coffee. Keep up the good work.
2/14/2021
Cathy T. VERIFIED CUSTOMER
Shane is awesome and knowledge in his job. He has serviced this car for over 20 years and now services my second Corolla . Happy with his service.
2/14/2021
John N. VERIFIED CUSTOMER
Thank you to Mr. Martinez for the accurate information, no non-sense explanation and relaying my requests to the service department
2/14/2021
Pelon D. VERIFIED CUSTOMER
Professionsal and knowledgeable
2/14/2021
Ronald-Katri U. VERIFIED CUSTOMER
Efficient, kind, quick and fun.
2/14/2021
Julio L. VERIFIED CUSTOMER
I appreciate Alex because when I was standing and waiting for my technician, he jump right away and offered to help me. Those kind of acts are priceless!
2/14/2021
Dennis Q. VERIFIED CUSTOMER
Molly as excellent.
2/14/2021
Ronald L. VERIFIED CUSTOMER
Thanks
2/13/2021
Mari T. VERIFIED CUSTOMER
I was so pleased and satisfied . From the moment I entered , I was was helped. While looking for the bathroom two others asked if they could help me and even told me about the complimentary drinks . Thank you again for such friendly service
2/13/2021
Syndee H. VERIFIED CUSTOMER
Everything seemed fine except I told them that the engine light kept coming on when the car was started and then went off minutes later. No mention of it on the paper they gave me. No verbal mention. I had meetings the rest of the day, so I did not have time to inquire.
2/13/2021
James S. VERIFIED CUSTOMER
Laken was a very nice and professional service representative who took care of my service needs with great satisfaction. She made sure all my questions were answered and my concerns met.
2/13/2021
Kennett B. VERIFIED CUSTOMER
Service took a little longer than normal but waiting areas made the wait comfortable.
2/13/2021
Julie Y. VERIFIED CUSTOMER
Peyton was top notch. Excellent service and responsive. Great working with him. We will be back!!