Roseville Toyota Auto Repair Service

I tried to reach my service person to ask a question and we did not seem to connect

I discovered a problem with my brakes three days ago. As soon as I contacted your dealership they made arrangements for me to immediately bring my car in for service your staff did a great job and I can’t think of taking my car anywhere else. See you in a couple of months for my oil change

Shane’s the best. Always explains everything.

Alex was professional, courteous and thorough.

Michael North made everything run smoothly. Was very kind and hardworking. Guaranteed my vehicle would have everything needed done. He was a pleasure to work with and we will definitely be requesting him for three service. Thank you!

stay way to get my truck service

Your service people and mechanics are the best however your company is tearing down the Amazon Rain forest with all the paper it uses to document the service. How about hiring some sharp computer programmers to write applications that can digitize your paper mill.

You huys are so professional/always the best!!

Thank You for good service. Lorrene D

This visit was a lot better than the last visit I had .

Very professional and friendly.

I purchased a 2006 Tacoma with approximately 235,000 miles a few weeks ago. The truck is in pretty good shape for its age but it had a noticeable vibration while under acceleration. I brought it in to get an oil change and to have the vibration diagnosed. I was told that the vibration was due to severe tire cupping and new tires should remedy the issue so I bought a new set of tires (not at the dealership). Unfortunately, the vibration did not improve afterwards so I brought my truck back to be looked at again. I rode with a mechanic this time and he was able to reproduce the vibration. I was told I needed a completely new transmission and it would cost $4800 before tax. For context, I paid $9000 for the truck a few weeks ago so this suggestion of a new transmission was out of the question. I am disappointed that Roseville Toyota is not able to provide a more comprehensive approach to my issue. I am not a mechanic, but I am also not stupid. I realize my truck is old but it does not need an entirely new transmission. I researched the issue and apparently the problem is well documented and fairly common with this generation Tacoma: flex lock up. When I put the gear selector in “4” rather than “D”, there is no issue. Obviously, this is not an ideal way to operate my vehicle for the long term, however, it clearly diagnosed the issue. I wasted time and money with this situation so I will not be returning to Roseville Toyota. It appears there was an internal breakdown of communication between the mechanic and the service representative that should probably be addressed.

Kyle was great. My car is all fixed up. Kyle carefully calculated the time it would take to do the service and called me promptly at that exact time. Roseville Toyota has been very good to me over 15 years of purchases and service!

Chris excels in getting the job done in a timely manner .

Excellent and informative

Cory was very nice and helpful.

Great job Kyle and Toyota team thanks for the good work

Molly was amazing and so helpful, kind, and patient with me!!

He is a gentleman and a scholar.

Quick, Friendly, Professional Service. Thank you!