There was an issue finding our wheel lock key. Steve handle the situation with the utmost professionalism and took care of work quickly when I returned with the key. Great service!
9/30/2021
Mary O. VERIFIED CUSTOMER
Professional and thorough, Thank you! Mary O
9/30/2021
Cheryl M. VERIFIED CUSTOMER
Conor is always helpful, professional, knowledgeable & very nice to deal with.
9/30/2021
Amelia R. VERIFIED CUSTOMER
I am very disappointed that you removed the car wash and shuttle services. Well, they were highly valued and convenient for us, Your clients of many years and I was highly grateful… Today I noticed that the waiting room was full. Can’t have the safety distance for the COVID-19 requirements and on top of that 2 hours of our wasted time… I think they should provide the service.
Thank you for the atenttion you do to this request…
9/30/2021
Linda V. VERIFIED CUSTOMER
Rachel kept me posted on timeline and progress of my car. I appreciated that! Also kneisels did excellent work on repair
9/30/2021
Paul S. VERIFIED CUSTOMER
Always professional!
9/30/2021
Philip S. VERIFIED CUSTOMER
Excellent job
9/30/2021
Dung B. VERIFIED CUSTOMER
None
9/30/2021
Tamara G. VERIFIED CUSTOMER
Austin is always so helpful and the best service advisor I’ve ever had! Been coming to her for almost 2 years now! I highly recommend her to anyone needing their car serviced.
9/30/2021
Natalia C. VERIFIED CUSTOMER
The service was great, I received it with a couple options, estimated time, free tea, comfortable chair. The agent was very helpful!
9/30/2021
David B. VERIFIED CUSTOMER
Jason was not helpful. He tried to tell me that my last 60k mile service was just a basic service and that based on mileage my car needed more services that would cost $1,200.
When I asked to see the list, he turned the computer to me and half the things on the list had already been performed.
When I told him this he admitted that and then said it would only be around $800.
He was not helpful or friendly. I'm really disappointed with his service.
9/30/2021
Caleb H. VERIFIED CUSTOMER
Molly was great to work with. Limited my wait time as much as possible.
9/30/2021
Tim D. VERIFIED CUSTOMER
Payton has excellent people skills. Charming guy with excellent knowledge
9/30/2021
Noel C. VERIFIED CUSTOMER
Always get good service from you
9/30/2021
Carol A. VERIFIED CUSTOMER
Kyle is very professional, knowledgeable and personable as well. He explains
everything about the service appointment and answers all questions and concerns. It is a pleasure to work with him.
9/30/2021
Herman M. VERIFIED CUSTOMER
Steve Wenham’s performance is top notch. Thanks for a job well done!
9/30/2021
Janice H. VERIFIED CUSTOMER
Very helpful with all service questions and getting me the best price
9/30/2021
Tyson P. VERIFIED CUSTOMER
Super fast and friendly service. I was in and out in like 15 minutes!!!
9/30/2021
Michael M. VERIFIED CUSTOMER
Brought in my 2021 Tacoma for it's 15K service, I thought both the cabin air filter and engine air filter would be covered at no charge at that service interval. Evidently they were not.
9/30/2021
Barbara O. VERIFIED CUSTOMER
Wow what service! Thanks to Mike my maintenance service took barely an hour!!!