Bryan was polite & helpful in suggesting a solution to the rattle problem. Hopefully the solution will last!
5/19/2021
Mandeep S. VERIFIED CUSTOMER
I was having an appointment for 12pm and i have to wait atleast 30mins just for the rep to address me while the other cars coming after me were addressed straightaway. The rep addressed me was a lady and here attitude was not good to me. When my car was finished servicing nobody informed me that the car was ready for pickup and i was waiting there the whole time. Really unsatisfactory. Will not come back again.
Julie Canales has exceptional customer service skills. I was afraid I was going to leave with one of the worst experiences of my life but her and the Honda team made it right. I can honestly say that the way she handled the whole situation restored my trust in Honda. Thank you Julie.
5/18/2021
Juan C. VERIFIED CUSTOMER
I keep having the same issue with my vehicle
5/18/2021
Ainsley Gypsy. VERIFIED CUSTOMER
Great and friendly service! I appreciate that he took the time to explain the immediate services my car needed.
5/18/2021
Myrna C. VERIFIED CUSTOMER
Good job. Stay Safe
5/18/2021
Ryan T. VERIFIED CUSTOMER
Thanks for the fast and awesome service!
5/18/2021
Natalie V. VERIFIED CUSTOMER
Thanh was very helpful and professional.
5/18/2021
Darin C. VERIFIED CUSTOMER
Trevor explained everything thoroughly!
5/18/2021
Celia S. VERIFIED CUSTOMER
He is very professional and He has a great customer Service!
5/18/2021
Blesilda M. VERIFIED CUSTOMER
Excellent and fast service
5/18/2021
Josefina C. VERIFIED CUSTOMER
Ramiro was very polite and professional at all times , I was very satisfied with this person...
5/18/2021
Khadison C. VERIFIED CUSTOMER
Didn't have to wait long. They did a good job.
5/18/2021
Evelyn U. VERIFIED CUSTOMER
Brian is a phenomenal service advisor and I appreciate his help every time I come into Honda.
5/18/2021
Connie D. VERIFIED CUSTOMER
I've been coming a long time and I was outraged when I got my car back. There was no fluid in for the wiper blades the attendant told me he was able to get the part for my recall that was intended for someone else. Im Very disappointed. Who knows what else happened that I've not seen. The attendant also never called me allday about my vehicle.
5/17/2021
Sonia P. VERIFIED CUSTOMER
Julie never called me to discuss the outcome - she only sent a text. The courtesy of a phone call is appreciated especially when the service tech was not able to replicate the issue. I should have been given the opportunity to explain and discuss the issue. On arrival to pick up my car Julie didn’t even come out to complete the transaction / paperwork. She gave it to someone else to process. It feels like she doesn’t care about her job and is simply trying to dump the work on someone else.