Juan was very professional in explain work to be done.
7/21/2021
David D. VERIFIED CUSTOMER
Bryan Ortiz had great insight and recommendations for my Civic's service. Overall great and quick service.
7/21/2021
Natasha J. VERIFIED CUSTOMER
Miguel was awesome in assisting me.. I really appreciated his helpfulness.. Ive received snobbish service elsewhere, so I’m very thankful to have had someone as nice as he was for my first impression of Norm Reeves Honda.Thanks for the great service.. Y’all Rock. ..
7/21/2021
Christopher A. VERIFIED CUSTOMER
Javier did a wonderful job with handling the repairs
7/21/2021
Erick/Cassandra W. VERIFIED CUSTOMER
I will be sure to leave excellent feedback for Bryan and we look forward to working with him on our next visit
7/21/2021
Maria G. VERIFIED CUSTOMER
Javier was very helpful on communication of my vehicle. I completely understand what was needed to be done. completely satisfied with my visit
7/21/2021
Roderick A. VERIFIED CUSTOMER
Great job. Julie is professional and excellent
7/21/2021
Daniel . VERIFIED CUSTOMER
Manny provided excellent customer service
7/21/2021
Jaime R. VERIFIED CUSTOMER
Christina was very helpful.
Our conversation via phone made me feel at ease , assuring me that my
Vehicle was going to be taken care of. Once I arrived to the dealership she was very professional and informative.
Thank you Christina
7/21/2021
Rosa G. VERIFIED CUSTOMER
Bryan reviewed my account and saw I have returned due to the same recurring problem. When Bryan called with an update he informed me work would be done at no charge. It was such a relief to hear this. Bryan provided me with excellent customer service and I would definitely want him to assist me again.
7/21/2021
Jose D. VERIFIED CUSTOMER
Muy buena pronta y eficiente atención gracias por sus atenciones Bryan me da gusto asistir a ustedes para poner en sus manos el servicio de mi carro gracia y felicitaciones por su profesionalismo
7/21/2021
Russell B. VERIFIED CUSTOMER
Julie had my car done ahead of schedule. We already have plans made for my next service appointment.
7/21/2021
Pamela P. VERIFIED CUSTOMER
Mr Sanchez was very helpful. I was glad help me with my car. Didn’t have to wait to long..
7/21/2021
Christina T. VERIFIED CUSTOMER
The only complaint I have is the time management. My appointment was at 3:00pm. I arrived at 2:58pm, and I was checked in at 3:04pm. The representative arrived at my vehicle at 3:50pm. My car was driven off at 4:09pm. My vehicle was completed at 5:19pm. In the past (before COVID), when I arrived without an appointment, the service was faster!
7/21/2021
Anthony S. VERIFIED CUSTOMER
Did not solve air conditioning problem. Now I need to go back again in a few weeks
7/21/2021
Dennis J. VERIFIED CUSTOMER
Vehicle had to stay another day due to loud noise on startup. It ended up being a problem related to a gasket related to the recall repair. Noise was super loud and should have been noticed when vehicle was moved
7/21/2021
Richard &. VERIFIED CUSTOMER
Julie was friendly, efficient and communicated well with me when I brought my Pilot in for service. I waited for the vehicle and it was completed I record time.
My thanks to a well run service department!
Sincerely
Rich DeCoudres