Service Advisor Bryan Ortiz is the reason I keep returning to Norm Reeves for all required service for my Honda CRV. I didn’t have an appointment today, I called the service department and he provided me an appointment. He greeted me when I arrived, I explained my concerns for my automobile and he assured me all issues would be taken care of, he thoroughly explained what the mechanics would do. Bryan Ortiz has outstanding customer service skills, he is friendly and professional. I was very satisfied with my Norm Reeves experience. I highly recommend Norm Reeves with enthusiasm and will return!
8/22/2021
Lourdes G. VERIFIED CUSTOMER
Thank you Bryan Salas.
8/22/2021
Ramon V. VERIFIED CUSTOMER
I don't spect less from a professional ????????thanks good job ????
8/22/2021
Monica R. VERIFIED CUSTOMER
Every question I had. He answered them
8/22/2021
Victoria C. VERIFIED CUSTOMER
Great Service!!
8/22/2021
Frances C. VERIFIED CUSTOMER
Thank you Javier for the excellent service !!!
8/22/2021
Angelica B. VERIFIED CUSTOMER
I really like the people at norms Honda they are very helpful and respectful ..Ramiro help me with my cars since I get them 6 year ago always the best customer service he is the best thanks for all your help ????
8/22/2021
Victoria G. VERIFIED CUSTOMER
Car is finally fixed after two attempts . Bryan Ortiz was always great. Thank you
8/22/2021
Edward W. VERIFIED CUSTOMER
Quick checkin and out.
Service was pretty fast
8/22/2021
Rosario A. VERIFIED CUSTOMER
Bryan was very knowledgeable and his customer service was excellent.
8/21/2021
Judith R. VERIFIED CUSTOMER
Great service!
8/21/2021
Linda B. VERIFIED CUSTOMER
Excellent work
8/21/2021
Alina Asha. VERIFIED CUSTOMER
The service received from Miguel Cabrera was exceptional!! I appreciate the wonderful customer service. You can buy a car from anywhere, but you can’t buy Customer Service.
8/21/2021
Edwin M. VERIFIED CUSTOMER
Good communication
8/21/2021
Alma M. VERIFIED CUSTOMER
Thank you for your help and your personal atención
8/21/2021
Silvia G. VERIFIED CUSTOMER
Issue resolved in a timely manner, thaaaaank u
8/21/2021
Anita C. VERIFIED CUSTOMER
Wonderful service!
8/21/2021
Patricia J. VERIFIED CUSTOMER
I’ve been a customer since 2000 this is my 3rd hands so the service is a bit slow but I did manage to get service things has changed
8/21/2021
Alvaro M. VERIFIED CUSTOMER
Thank You Bryan For Always Taking Care Of Me. Best Customer service!
8/21/2021
Martha N. VERIFIED CUSTOMER
Mr Trevor Rodriguez was very helpful this morning. He addressed the issue at hand. He ordered the car door part as instructed. I came in to the service department at 08:30 as instructed by T Rodriguez. He was on site waiting. T Rodriguez in a timely matter; had the New part placed on Right door. I was driving out before 10:00 am
Thank you,
Martha Pineda